project manager in business systems

TOMRA develops reverse vending machines, collection and sorting systems, and food-processing technologies that support the circular economy. Its Serbian Shared Service Center provides centralized operational services for TOMRA Collection Europe, including remote monitoring, first-line support, and service coordination.

• Support markets in defining business needs, objectives, expected benefits, costs, ownership models, dependencies, risks, and business case readiness for IT and digital initiatives;
• Coordinate approval processes across IT, Security, Data Privacy, Legal, Architecture, and other relevant stakeholders;
• Lead or coordinate cross-market project delivery activities, including planning, milestones, vendor follow-up, testing, training, cutover, go-live, hypercare, and stakeholder communication;
• Support application lifecycle management, including support models, access management, incident handling, monitoring, renewals, funding, governance, compliance, continuous improvement, and decommissioning;
• Identify and escalate missing documentation, approval gaps, security or privacy concerns, compliance risks, integration dependencies, and operational blockers with clear owners and proposed next steps;
• Contribute to simplifying and improving the digital landscape by supporting platform reuse, shared capability centralization, and rationalization of digital tools.

• 4+ Years of experience in IT project management, business systems delivery, application governance, IT vendor onboarding, or a similar area;
• Experience translating business needs into functional, technical, commercial, and compliance requirements;
• Good understanding of security, data privacy, data protection, architecture, and delivery-related constraints;
• Technical understanding of integrations, APIs, enterprise architecture, identity and access management, data flows, hosting, performance monitoring, and support models;
• Familiarity with ISO 27001, NIS2, ITIL, DevOps, GDPR, or DPA;
• Experience working in Agile delivery environments and with tools such as Jira or DevOps;
• Strong analytical and problem-solving skills;
• Fluency in English.

• Competitive salary and benefits aligned with the Serbian market;
• Stable position in a global, sustainability-driven company;
• International working environment with collaboration across Europe;
• Opportunities for professional development and internal growth;
• Supportive culture based on responsibility, trust, and continuous improvement;
• Opportunity to drive visible, business-critical internal improvements.