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описание
Freenow by Lyft is a multi-mobility platform that helps people move freely and cities thrive. Its app provides access to taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport across 9 European markets and more than 180 cities.
задачи
Build Freenow’s local phone-to-taxi numbers across cities of presence and grow inbound demand;
Own and continuously improve the conversion funnel across Call Centre and AI-dispatching operations;
Measure each funnel stage, reduce friction, and convert inbound callers into completed rides;
Own day-to-day operations behind the B2B SaaS dispatch platform, including onboarding, invoicing, data validation, and system updates;
Document workflows, identify inefficiencies, and turn manual processes into scalable, automated ones using Excel, SQL, Python, or BI dashboards;
Coordinate cross-functional projects across Product, Sales, Operations, and Legal from planning through launch;
Align stakeholders, track deadlines, and move projects from idea to launch.
требования
1–3 Years of experience in Project Management, Business Development, Operations, Consulting, or a B2B SaaS / marketplace environment;
Strong internships count as relevant experience;
Degree in Business, Business Informatics, Industrial Engineering, Economics, or a related field;
Structured and organized approach with end-to-end ownership of multiple workstreams;
Ability to translate real-world industry problems into clear, structured solutions;
Strong attention to detail and a structured approach to working with data;
Advanced Excel skills;
Clear communication and ability to build relationships across Product, Sales, Operations, Marketing, and Legal;
Fluent English;
German proficiency;
Nice to have: familiarity with SQL, Python, BI, or data-visualization tools.
условия
Flexible working arrangements;
LinkedIn Learning;
Sabbatical and special leave policies;
WeRoad partnership;
Birthday, 24th, and 31st December off;
Short-term EU work policy;
Mobility Credit;
Health Insurance;
Employee assistance program;
Additional local benefits depending on work location.