Project Manager (Accommodations Business Unit)

Booking.com provides accommodation propositions and develops payment models for its accommodations business unit.

• Lead medium-to-large programs involving senior stakeholders across multiple departments
• Own end-to-end delivery of complex, business-critical programs, from scoping and implementation strategy through handover
• Manage governance, including progress tracking, risks, dependencies, decision-making, and escalations
• Translate ambiguous business needs into plans, milestones, and accountability structures
• Align program roadmaps with ABU and company priorities; communicate progress and risks to senior leadership
• Drive change management and communications for broad stakeholder rollouts
• Support implementation of the company-wide One Payment Model, then take on broader Compliance program management
• Develop program management methodology and standards, contribute to company-wide adoption, and promote best practices within ABU
• Independently lead priority company and ABU programs from initiation through completion, including go-to-market
• Scope and plan projects with multiple teams, preparing associated documentation
• Define and document program objectives, requirements, success criteria, KPIs, roadmaps, end-to-end plans, risks, dependencies, cost estimates, and deliverables
• Execute project plans, meet objectives and timelines, and ensure smooth go-live and handover to operations
• Track and report workstream status and progress; raise risks, issues, and dependencies, and develop mitigation plans
• Design and implement project governance and delivery structures
• Maintain project management frameworks and templates and follow up on improvement feedback
• Drive initiatives that deliver business value within scope, timelines, and applicable budgets
• Serve as the primary contact for program-related queries and maintain engagement with geographically diverse stakeholders through social channels, email, facilitated virtual and classroom meetings, and in-person meetings
• Define and measure project and workstream success metrics
• Lead workshops independently to support project delivery

• 5+ Years of relevant work experience
• Strong project management experience
• Ability to engage with stakeholders up to Director level and navigate ambiguity
• Excellent communication and facilitation skills; clear writing and presentation
• Structured thinking, from strategy through execution detail
• Ability to manage uncertainty and change, identify what is needed, and act independently
• Ability to use quantitative and qualitative data for decision-making with limited supervision
• Familiarity with change management approaches and the change curve and process
• Ability to communicate project insights and recommendations to stakeholders
• Ability to build relationships, influence senior managers and directors, and lead, motivate, and manage stakeholders and project teams
• Strong organization and process management skills; ability to adapt, solve complex problems, and develop practical solutions with minimal supervision
• Experience working with Product and Tech teams
• Будет плюсом: Agile Project Management background, PMP certification, Agile Project Management certification, or equivalent certification

• Annual paid time off and generous paid leave, including parental, grandparent, bereavement, and care leave
• Flexible working arrangements and up to 20 days per year working from abroad (home country)
• Product discounts of up to 1400 per year, including automatic Genius Level 3 status and Booking.com wallet credit