Project Manager

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.

Celonis Services is the delivery engine of our Celonis Customer Organization, responsible for turning the Celonis platform into measurable, business-critical outcomes for our customers. In the AI era, our role has elevated: as AI agents like our own Apollo take on more of the technical build, our people focus on the work that drives real impact—understanding our customers' business-critical problems, designing the solutions that solve them, and quantifying the value delivered.

Our Deployment Engineers and Deployment Architects pair deep domain and industry expertise with serious platform mastery and AI-augmented delivery, directing agentic systems while owning the judgment, architecture, and customer relationships that AI cannot replace. We deliver faster and smarter than ever, and we own the outcome: solution go-live, solution adoption, initial value realization support and the long-term success of our customers.

As a Lead Project Manager, you will support end-to-end implementations of Celonis’ technology across our largest and most strategic customers. You will articulate Celonis’ product positioning to customers and collaborate with Sales, Partners and Value Engineering to deploy our platform, identify and frame business value opportunities, create tailored solutions, and enable sustainable value realization for our customers.

From early pre-sales discussions through the full project lifecycle, you will ensure the quality and impact of our work — pushing for continuous innovation including through the adoption of our latest AI and Context Model capabilities. You’ll play a critical role in delivering outcomes that matter and ensuring every project contributes to customers satisfaction and long-term success.

• Supporting pre-sales by framing Services project opportunities with Sales and Value Engineering teams, defining the implementation approach and writing proposals.
• Executing projects end to end, taking responsibility for scope, timeline, resources and the quality of deliverables.
• Managing the client relationship as the primary point of contact — from operational teams to senior executives — and securing a progressive handover.
• Leading project governance: reporting on progress, risks and value opportunities, and facilitating decision-making by Celonis management and client sponsors.
• Driving effective use of our AI tooling within the team to continuously improve how we deliver.
• Providing guidance and mentoring to the Services team to ensure delivery consistency and consultants' development.
• Driving continuous improvement by feeding field learnings back into Celonis Services methods and best practices.

What Celonis can offer you:

Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand — turning AI’s operational blind spots into operational clarity. Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.