Programme Manager Identity Solutions

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Programme Manager Identity Solutions

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

The SSO Identity Solutions team in Europe is looking for a Programme Manager to deliver market and sales enablement of new Identity Solutions products across Europe and execute customer pilots that prove the value of new services for digital credentials and wallets.

Mastercard has committed to deliver several pilots (WE BUILD) and has growing interest in large number of markets across Europe. We must engage and enable 30+ European markets plus Moldova and Ukraine. A dedicated delivery owner is therefore needed to support local market teams, coordinate pilots and convert interest into a strong customer pipeline.

Role

- Deliver market and sales enablement so local teams can engage customers consistently

- Support and enable local market teams across 30+ European markets plus Moldova and Ukraine

- Oversee and guide market plans and prioritisation; ensure timely support and involvement by subject matter experts when required; ensure sales materials, training sessions etc are available to the local teams

- Manage and support customer pilots in identity solutions, in collaboration with Core (WE BUILD and other pilots) where needed

- Support the local teams in progressing interest in priority markets into active opportunities

- Coordinate cross-functional delivery across product, commercial and market teams

Expected outcomes:

- Market and sales enablement materials and playbooks

- Coordinated market engagement plans

- Delivered customer pilots (WE BUILD and others)

- Pilot pipeline and progress reporting

- A strong, qualified pipeline of customers

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Experienced programme manager – ideally with experience from successful commercialization and scaling of a multi-country Saas business and eco-system services
• Able to work with ambiguity on the long-term plans and outcomes while still providing structure and focus for near-term activities
• Strong interpersonal skills, ability to get things done and motivate cross-functional colleagues in a complex matrix organisation
• Familiarity with identity verification, authentication, digital credentials, wallets, trust frameworks, and emerging digital identity ecosystems is a plus and will be helpful
• Personal qualities such as analytical and commercial mindset, and structure and well organized would be highly beneficial for this role