Program Manager

Job Title:

Program Manager

The Program Manager is responsible for the overall delivery, performance, and operational success of a sales program. This role leads Sales Managers, drives business results, manages stakeholder relationships, and ensures the achievement of client and operational goals through effective leadership, performance management, and continuous improvement.

• Lead and develop Sales Managers and their teams.
• Oversee program operations, performance, and delivery against KPIs.
• Drive conversion, pipeline, forecast accuracy, and productivity metrics.
• Lead weekly, monthly, and quarterly business reviews with stakeholders.
• Identify risks and implement corrective action plans.
• Manage cross-functional projects and process improvement initiatives.
• Build succession plans, talent pipelines, and employee development programs.
• Act as the primary client-facing contact for operational performance and strategic initiatives.
• Implement global changes and best practices to improve efficiency and results.

• 5+ years' experience in B2B sales, sales operations, or sales enablement.
• 2+ years' experience in Program, Project, or Operations Management.
• Experience leading managers and high-performing teams.
• Strong understanding of sales processes, performance management, and stakeholder engagement.
• Proven track record of driving operational improvements through data and analytics.
• Leadership & People Development
• Program & Project Management
• Strategic Planning
• Stakeholder Management
• Data Analysis & Reporting
• Operational Excellence
• Risk Management
• Communication & Executive Presentations
• Microsoft Office Suite
• CRM platforms (Dynamics, Salesforce, or similar)
• Bachelor's degree or equivalent experience
• PMP certification preferred

Success Measures

• Revenue and sales performance
• Conversion and pipeline metrics
• Forecast accuracy
• Client satisfaction
• Employee engagement and retention
• Delivery of strategic initiatives

A commercially focused leader with strong program management experience, excellent stakeholder management skills, and a proven ability to drive operational performance, improve processes, and lead teams in a fast-paced environment.

Location: Hybrid

Location:

BGR Sofia - Advance Business Center

Time Type:

Full time