Product Manager - Marketplace

Who are Benifex? 💚💜

We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the world. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in. 🚀

Why should you apply? 🌟

- Take ownership of a high-profile marketplace that is a major strategic priority for our product organisation, with significant potential for growth and optimisation.

- Shape the future of a distinctive B2B2C marketplace, balancing the needs of end-users, customers, partners and our wider business.

- Work with a high level of autonomy, setting the product direction and deciding how best to turn ambitious commercial goals into measurable customer outcomes.

- Join an established, collaborative product and engineering team while bringing fresh marketplace, e-commerce and outcome-driven product management expertise.

- Work for a profitable, fast-growing market leader in the online reward and employee benefits space.

• Own the marketplace vision, strategy and roadmap, translating employee, customer and commercial needs into clear priorities and measurable outcomes.
• Define and track key marketplace metrics, using behavioural data, funnel analysis, segmentation and experimentation to improve conversion, engagement, repeat usage and revenue.
• Lead product discovery through customer research, competitor analysis and opportunity assessment, turning broad challenges into clear hypotheses, requirements and prioritised initiatives.
• Evolve the marketplace proposition and business model together with Partner Success, identifying and evaluating new commercial models, product capabilities and revenue opportunities.
• Explore how AI can improve the employee experience through e.g. personalisation, recommendations, smarter search and conversational support.
• Balance value for employees, clients, suppliers and the business, building business cases and forecasts to guide product decisions and investment.
• Collaborate with engineering, UX, data, product marketing and commercial teams to take initiatives from discovery and refinement through delivery, launch and continuous improvement.
• Build modular and reusable marketplace capabilities that can support future platforms and expansion beyond the Nordic market.

What are we looking for? 🔎

• Significant product management experience, ideally five years+, within a digital marketplace, e-commerce platform or another transaction-focused digital product.
• A strong track record of outcome-driven product management, with accountability for measurable results such as conversion, engagement, repeat usage, order value or revenue.
• Strong analytical skills and hands-on experience using behavioural data, product analytics, and experimentation to improve digital customer journeys.
• Experience leading product discovery and turning ambiguous commercial, customer or user challenges into research, hypotheses, product priorities and actionable roadmaps.
• Commercial acumen, including experience with business cases, forecasting, monetisation or revenue-generating product capabilities.
• Experience working with multidisciplinary teams in an agile environment, taking products or capabilities from discovery and prioritisation through launch and iteration.
• Strong stakeholder-management and communication skills, with the ability to align teams, manage trade-offs and lead through influence.
• A pragmatic, curious and hypothesis-led mindset, combined with active use of AI tools for product research, analysis or specification work.

We look forward to receiving your application!

Please let us know if you need any reasonable adjustments for interviews by replying to the email you will receive after you apply.

🌟 Enhanced parental pay

🙂 Volunteer Days – two paid days annually to give back to the community.

🧠 ITP1 pension

❤️ Lifeplan - a leading financial advisory service that offers personalized advice for maximizing your pension savings

📝 Collective agreement

💸 Access to our comprehensive benefits portal.

🤸 Generous wellness allowance

✈️ 30 vacation days / year

As our Senior Product Manager you will own the success and evolution of the marketplace within our platform, where employees discover, order and/or purchase benefits, services and products from our partners. You will set the marketplace product vision, strategy and roadmap, turning employee engagement into measurable outcomes such as conversion, repeat use, order value and revenue. The role combines product leadership with commercial thinking, giving you the opportunity to optimise the existing marketplace while helping shape new business models and revenue opportunities. Initially focused on the Nordics, you will also help make the marketplace modular and scalable so that its capabilities can support additional markets and platforms over time.