Product manager in debt collection

Every story counts. Shape your own—with us at Riverty. Where will it take you? To one of our 30 hybrid work environments, designed for sharing ideas, learning together and shaping how we work. Become part of an international community of more than 4,000 people from almost 80 nations across 11 countries, united by a shared mission: using empathy, modern technology and data-driven insights to keep people and businesses moving. We take care of payment processes so they do not have to worry about them.

• You define and drive the vision, strategy and roadmap for Judicial, with the aim of successfully balancing firmness and consideration for different types of consumers and claims.
• You design your solutions for a scalable business while taking into account the many nuances of the debt collection world. This also includes contact with payment order courts, enforcement authorities and other legal parties. You drive automation projects, understand legal concerns and find successful solutions. You also ensure data accuracy in highly automated processes.
• As a central process in debt collection, Legal Recovery involves many stakeholders. You bring together business departments, Operations and Tech around a shared vision and create structures in which teams can work independently and make decisions. You bring previously separate teams together in a new overall area with a shared vision.
• Together with your Product Team, you continuously track the KPIs of your solutions and optimize them, whether prompted by external input or your own research.
• You monitor regulatory developments, technological trends and new automation opportunities and integrate them into your product. You evaluate innovative approaches, for example in AI or workflow automation, and incorporate successful solutions into the product standard.
• You work closely with other Product Teams, Tech, Operations and customer-facing teams, ensuring clear priorities and aligned roadmaps.
• You identify the needs of users and stakeholders, validate hypotheses and prioritize the further development of your product based on data.

• Very good written and spoken German and English (at least C1).
• Several years of experience (at least three years) in Product Management—ideally in debt collection, FinTech, B2B SaaS or a comparable regulated environment.
• Interest in gaining an in-depth understanding of judicial payment order proceedings and enforcement, and translating regulatory requirements into modern product solutions.
• Experience building scalable and automated processes, as well as a good understanding of modern automation, workflow or AI solutions.
• Experience using data analysis and process mining tools (e.g. Celonis or comparable platforms).
• Strong analytical skills and the ability to turn legal, commercial, technical and user-oriented requirements into a compelling product.
• Experience collaborating with interdisciplinary teams and managing complex stakeholder landscapes.
• Initiative, entrepreneurial thinking and enjoyment of actively driving change.

• Permanent, full-time position.
• Flexible working arrangements available.