Product manager for user experience

We are looking for a Product Manager focused on User Experience to support shaping how customers discover, engage with, and enjoy content across Hayu & EMEA Networks DTC product propositions.

• Manage the experience roadmap across Hayu and Universal+ customer touchpoints.
• Define initiatives that improve engagement, satisfaction, retention, and content consumption.
• Develop a deep understanding of customer needs through data, research, and experimentation.
• Champion customer-centric thinking across all product decisions.
• Improve content discovery through browse, search, recommendations, collections, and editorial experiences.
• Partner with Editorial and Programming teams to create compelling content journeys.
• Drive improvements to how customers find and engage with content.
• Optimise personalisation experiences across both propositions.
• Establish hypotheses and success metrics for product initiatives.
• Run A/B tests, user studies, usability assessments, and customer research.
• Use quantitative and qualitative insights to inform prioritisation and product decisions.
• Foster a test-and-learn culture within the product team.
• Collaborate with Design and Engineering to define requirements, user stories, and acceptance criteria.
• Own UX-related backlogs and prioritisation.
• Ensure high-quality implementation and customer outcomes across all supported platforms.
• Align stakeholders around customer problems, opportunities, and solutions.

• Experience as a Product Manager working on consumer-facing digital products.
• Strong understanding of UX principles, user research, and experimentation practices.
• Experience using analytics and behavioural data to drive product decisions.
• Proven ability to work closely with designers and engineering teams.
• Strong communication and stakeholder management skills.
• Будет плюсом: Familiarity with streaming, OTT, subscription, or content-driven experiences is desirable

• Условий в вакансии нет