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описание
Adapty makes it easy for mobile apps to manage in-app purchases and paywalls. The company powers more than 20K apps, processes over $3B in subscriptions annually, and develops a SaaS platform for growing mobile subscription revenue.
*Instagram и Facebook принадлежат компании Meta Platforms Inc., деятельность которой признана экстремистской и запрещена на территории РФ
задачи
Own a portfolio of 30-40 clients as the main point of contact accountable for retention, health, and growth;
Onboard new clients after Sales handoff, guide integration, help build their first funnel and paywall, and launch campaigns;
Audit client usage of Adapty, identify underused features, drive full adoption, and act early on at-risk accounts;
Run paywall and UA analyses and recommend A/B tests to increase subscription revenue;
Identify expansion opportunities across the product line and own cross-sell deals through closed-won;
Gather and relay customer feedback, bugs, and feature requests to the product team and follow up on critical issues;
Answer detailed technical questions and support complex use cases without escalating everything.
требования
Hands-on experience with in-app subscriptions and direct subscription monetization;
Full-cycle mobile growth experience covering UA, funnel optimization, monetization, and A/B testing;
Fluent English, written and spoken;
Comfortable opening commercial conversations, asking for expansion, and closing deals;
Strong analytical thinking and communication skills for strategic conversations with founders or growth leads;
Independent and proactive approach with ownership of accounts and performance metrics;
Nice to have: SaaS experience in the mobile industry, working knowledge of Amplitude, Meta Ads, and creative testing, measurable account expansion or upsell in a previous CS role, familiarity with support/CRM tools.
условия
Exceptional compensation directly tied to results;
Flexible remote work from anywhere or onsite work in Belgrade or London;
Language learning, sports, health insurance, laptop coverage, and other benefits.