Product manager for live classes

TryHackMe is the fastest-growing online cyber security training platform, with a community of more than 9 million learners. We make security skills accessible, hands-on and fun, for individuals and for the businesses that train their teams with us Learning cyber security works better with other people. We're forming a new Social team to own everything on TryHackMe that's about community, collaboration and learning together.

• Live Classes: scaling the current concept into a product that is scalable and delivers a 10 out of 10 experience for users. That covers the format, scheduling, instructors, pricing and packaging, the experience during a class, and how classes lead to business adoption.
• Study groups: continuing to test how learners can study together, and finding the version that sticks.
• Social features: the activity feed, reactions, friend streaks, and other features that make TryHackMe feel like a community.
• Social sharing: helping learners share their progress and achievements beyond the platform, so their activity brings in new users.
• Events: planning and running our community events alongside the Engagement team, including flagship events like Advent of Cyber.
• Run product discovery: talk to learners, instructors and business customers, and study behavioural data to find what makes learners want to take Live Classes.
• Set the vision and strategy for Social, with Live Classes at the centre.
• Shape the business model for Live Classes (pricing, packaging, how it supports B2B growth) and be accountable for the revenue targets that come with it.
• Design and run experiments across various social and engagement initiatives (A/B tests, lightweight concept tests) to learn quickly.
• Plan jointly with the Engagement team so the shared goals stay aligned.
• Represent Social in roadmap planning and work with Marketing, Sales, Customer Success and Content.

• 3+ years of product management experience in SaaS or consumer software
• A track record of shipping new initiatives, and growing them into products people use
• Experience working on something that directly impacted revenue, such as pricing, packaging, monetisation or conversion
• Strong use of data: you can set up measurement, read funnels and make decisions from the results
• Good with user research, and with managing features from discovery through launch and iteration
• The ability to run several things at once with a lot of autonomy
• Top-tier communication skills, with the ability to provide excellent clarity on ambiguous challenges
• High agency, high tempo, and genuine excitement for building products in the cyber security learning space
• Будет плюсом: Experience with community, social, creator or live and cohort-based products (for example live learning, events or social feeds); An understanding of growth loops, vitality or referral mechanics; Experience with B2B or product-led growth: individual users bringing in team or company deals; EdTech experience; An interest in cyber security

• 100% Remote
• Choose your own hours as long as you have at least 4 hours of overlap with the UK timezone (from 8am - 6pm)
• a dedicated work laptop + any accessories you need to do your best work.
• start your TryHackMe journey with a branded swag bundle!
• £2,500 training budget to acquire certifications, and more.
• an annual company retreat, fully paid for by us!
• TryHackMe will cover the cost of your lunch order during our recurring company virtual lunches.
• if you're in a country that doesn't have public health care.
• an enhanced package on top of statutory requirements.
• TryHackMe makes it easy to save money for your retirement.