Product manager for eCommerce solutions

The Online Solutions Lead is responsible for defining and executing the SMB eCommerce strategy across the UK & Ireland, owning the end-to-end online solutions experience. The role drives commercial performance, platform adoption and Technology Transformation by delivering market-leading propositions that meet customer needs while supporting the migration from legacy platforms. Working closely with cross-functional teams, the Online Solutions Lead ensures solutions remain competitive, compliant and aligned with business objectives.

• Define and maintain the SMB eCommerce product strategy and roadmap.
• Identify market opportunities and customer needs to drive proposition evolution.
• Deliver commercial outcomes aligned to revenue, growth and adoption targets.
• Own the end-to-end online solutions experience across the customer lifecycle.
• Drive migration of front-book and back-book customers onto strategic technology platforms.
• Lead legacy platform retirement activities and support the wider Technology Transformation programme.
• Ensure propositions comply with regulatory, scheme, legal and customer duty obligations.
• Deliver roadmap commitments against agreed timelines and business priorities.
• Monitor and resolve audit, risk and compliance actions while working across Product, Technology, Commercial and Operations teams.

• Bachelor's Degree
• Relevant Experience or Degree in: Business or Computer Science; Combination of relevant training and/ or experience in lieu of degree
• Typically Minimum 10+ Years Relevant Exp
• Experience in similar business product services and/or external customer/market experience
• Будет плюсом: Master's Degree; MBA; Prefer experience in a software development environment or in a professional services role; Prefer software or IT background (i.e., degree or experience); Prefer direct experience with doing software development, testing and/or business analysis; Prefer experience with Agile software products and delivery methodology

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