Product manager for claims processing

In the event of a claim, it becomes clear whether an insurer delivers on its promise. As Senior Product Manager Claims (w/m/d/x), you take end-to-end responsibility for a strategic core area of the EMIL Insurance Suite and shape how insurers process claims digitally, automatically, and in a customer-friendly way, from notification to payout. If you want to take a product to the next level both strategically and operationally, this is the role for you.

• Develop a clear vision and prioritized roadmap for the Claims area and drive product success, from first notice of loss (FNOL) to payout.
• Shape the automation of the claims process: rule-based and AI-supported claim reviews, straight-through processing, and efficient workflows through to settlement and payout.
• Drive structured discovery processes and write exceptionally clear requirements so that we can ship quickly and at a high level of quality together with Engineering and QA.
• Actively incorporate AI into your daily work to operate at a higher level, for example by using structured prompts for rapid prototypes, automated pipelines for user feedback, or data-driven specifications.
• Communicate priorities clearly to leadership and customers, and measure the success of your features using data, always keeping the user's perspective in mind.
• Shape smooth collaboration in the claims process for all stakeholders, from status communication and task management to dynamic document templates.

• 7+ years of experience in product management in a B2B SaaS, InsurTech, or FinTech environment.
• Strong operational drive and clear outcome orientation: You take true ownership from day one and drive initiatives through to successful implementation.
• AI fluency: You can clearly demonstrate how AI has made your work measurably faster or better in recent months, for example through reusable prompts, AI-supported data analysis, or automated workflows.
• In-depth knowledge of agile frameworks and requirements engineering, as well as confidence using common PM tools (Jira, Figma, Analytics).
• Excellent analytical skills and fluent German and English (C1), enabling you to communicate confidently between Tech and Business.
• Будет плюсом: Experience with claims processes or insurers' core systems is a strong plus

• An attractive compensation package based on your experience, qualifications, and level of responsibility.
• A remote-friendly working model with occasional trips to our Berlin office.
• 30 days of annual leave, plus a half day off on December 24 and 31.
• A personal professional development budget of at least 500 euros, and potentially more, with which we invest together in your development.
• Exciting opportunities to develop internally, thanks to a defined role development model, regular feedback cycles, and performance reviews.
• A company subsidy for an Urban Sports Club membership to help you balance your working life.
• A heavily subsidized company pension plan, helping us prepare together for your future.
• A VSOP program that allows you as an employee to share in the company's success.
• We provide modern hardware; you choose between Windows and iOS.
• With weekly company lunches and a well-stocked snack bar, everything is available for a quick bite.
• As part of a dynamic and motivated team of experts, you benefit directly from your colleagues' knowledge, because team spirit and mutual support are an essential part of our culture.