product manager for banking products

ING Nederland is a banking organization that provides Savings products and services, including assisted customer journeys and related technology solutions. The team is modernizing the Savings landscape by phasing out legacy components and moving toward resilient API-based architecture.

• Own and manage the backlog for decommissioning the legacy assisted-channel Savings application and migrating integration services to modern APIs;
• Define a roadmap aligned with business priorities, IT capacity, architecture direction and regulatory timelines;
• Translate complex business and technical requirements into epics, features and user stories;
• Prioritise work based on customer impact, business value, risk reduction, dependencies and decommissioning timelines;
• Drive the phased migration toward target APIs and future-proof solutions, including redesign of impacted customer journeys and business flows;
• Coordinate analysis of impacted services, queues, consumers, processes and operational dependencies, ensuring they are assessed and migrated where needed;
• Align with architects and engineers to move from current-state analysis to approved target designs and forward engineering;
• Manage stakeholders by communicating progress, risks, dependencies, decisions and required support clearly;
• Support sprint planning, refinement, acceptance, release preparation, testing and decommissioning readiness;
• Identify delivery, operational, customer, compliance and security risks early and define practical mitigation actions.

• 5+ Years of experience as a Product Manager, Business Product Owner, Customer Journey Expert or in a similar role, helping teams deliver change in a complex IT environment;
• Experience with legacy system decommissioning, API migration, platform transformation or large-scale technology change;
• Understanding of customer journeys, business processes, system integrations, APIs and enterprise architecture;
• Ability to define scope, ownership, decisions and next steps across multiple teams and domains;
• Clear communication with senior stakeholders, architects, engineers, operations and risk partners;
• Analytical and pragmatic approach to balancing migration momentum with operational stability, compliance and security;
• Fluent English;
• Nice to have: Dutch language skills, experience in banking, financial services, regulated environments, assisted-channel banking or decommissioning governance.

• 25–28 Vacation days depending on contract;
• Pension scheme;
• 13Th month salary;
• 8% Holiday payment;
• Personal growth and challenging work with endless possibilities;
• Informal working environment with innovative colleagues.