Product Manager

Product Manager

Uniware Systems Limited is a division of Vesta Software, an operating group of Constellation Software Inc., and is a UK market leader established in 1993, providing EPoS, Payments and digital solutions across catering, retail and hospitality environments.

We support a broad range of customers including universities, financial institutions, motorway services, professional services organisations and other major businesses across the UK.

Uniware is entering an important phase in the development of its products and delivery model, including the adoption of AI-DLC across product discovery, definition, construction, testing, documentation and handover.

The Product Manager will be accountable for recommendations and decisions relating to:

Development remains accountable for technical architecture, implementation approach and engineering standards.

Product, Development and QA will work collaboratively on feasibility, delivery trade-offs and readiness.

Where technical constraints require an agreed product requirement or user journey to change, this should be an explicit and traceable decision rather than an undocumented change during development.

Where demand exceeds available capacity, competing priorities should be surfaced and consciously prioritised rather than being resolved informally.

Person Characteristics

Business Unit:

Uniware

Scheduled Weekly Hours:

37.5

Number of Openings Available:

1

Worker Type:

Regular

Career Site:

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

IS THIS YOU?

Reporting to the Business Unit Leader, this role will take ownership of product direction across Uniware’s software portfolio.

The Product Manager will develop a deep understanding of our customers, users and markets; identify and validate product opportunities; shape product vision, strategy and roadmap; and work across Development, QA, Commercial, Account Management, Support and other teams to ensure we build products that create customer and commercial value.

The Product Manager will own the product-management lifecycle from strategy and opportunity identification through discovery, prioritisation, definition, delivery, launch, measurement and continuous improvement.

The focus is not simply on managing development requests or maintaining a backlog, but on ensuring Uniware understands the right problems to solve, defines successful outcomes clearly and follows products through to successful customer adoption.

The role will also play a key part in Uniware’s AI-DLC approach, using AI to improve customer discovery, ideation, requirements definition, prototyping and product delivery while retaining clear human ownership of product decisions.

Job Purpose