IT project manager

As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

• Support the planning and delivery of small to mid-sized IT projects and defined workstreams, including schedules, status updates, meetings and action tracking.
• Provide first-line support and day-to-day administration for the PPM platform, including issue triage, user support and vendor coordination.
• Support the Head of Portfolio & Project Management with purchase order and invoice reconciliation for the PPM platform
• Maintain project documentation, templates, governance artefacts, reports and dashboards to support consistent and transparent delivery.
• Coordinate portfolio administration and help ensure project data is complete, accurate and up to date.
• Support continuous improvement of project management processes, tools, standards and reporting.
• Work proactively with project teams and stakeholders to follow up actions, risks, issues and dependencies.

• A degree in Business, Information Technology, Project Management or a related field, or equivalent practical experience.
• Early-career experience, internship exposure or academic project work related to project coordination, IT delivery or portfolio management.
• Good understanding of basic project management concepts, including planning, status reporting, risks, issues, actions and dependencies.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Word and Teams.
• Interest in project management and willingness to learn and support PPM platforms.
• Excellent written and spoken English, as the role operates in an international, English-speaking environment.
• Strong organisation and attention to detail, with the ability to manage multiple priorities and follow through on commitments.
• Clear communication and confidence working with stakeholders across teams and levels.
• Analytical problem-solving and a service-oriented approach to user support.
• Proactivity, collaboration and eagerness to learn and develop.

• At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employe