Head of operational excellence deployment

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

• Lead the deployment and sustainability of the Open+/Integrated Work System (IWS) across manufacturing operations, ensuring alignment with factory priorities, business objectives, and phase progression roadmap.
• Drive capability building through coaching, training, certification, and knowledge-sharing initiatives to strengthen organizational excellence.
• Foster a culture of ownership, accountability, and continuous improvement across production and support functions.
• Develop and execute deployment, learning, and capability-building strategies to support operational and business performance goals.
• Serve as a lead auditor for Open+/IWS systems, conducting assessments, identifying gaps, and ensuring effective implementation of corrective and preventive actions.
• Evaluate and certify teams against Open+/IWS standards, ensuring readiness for autonomous operation and long-term sustainability.
• Lead the implementation of new methodologies, standards, and system enhancements while ensuring compliance with global and regional requirements.
• Facilitate the sharing and replication of best practices across Production, Engineering, Quality, Planning, and other support functions.
• Coordinate the integration of daily management systems, operational routines, performance management processes, and continuous improvement practices within the Open+ framework.
• Monitor deployment effectiveness, analyze performance trends, and provide insights and recommendations to local, regional, and global stakeholders.
• Drive sustainable performance improvement through structured problem-solving, loss elimination, and operational excellence initiatives.
• Ensure full compliance with company standards, quality requirements, safety regulations, and environmental policies.

• Bachelor's degree in Engineering, Manufacturing, Operations Management, or a related discipline.
• Advanced proficiency in English.
• 1–2 years of experience in an FMCG manufacturing environment.
• Strong knowledge of Lean Manufacturing principles, continuous improvement methodologies, and operational excellence systems.
• Hands-on experience with IWS, TPM, Lean, or similar manufacturing excellence programs.
• Solid understanding of manufacturing processes, production equipment, and operational excellence tools.
• Knowledge of the Autonomous Maintenance pillar and practical experience with problem-solving and root cause analysis methodologies, including IPS, UPS, WPI and Loss Analysis (LA).
• Experience in training, coaching, facilitating workshops, and developing team capabilities.
• Advanced proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
• Strong project management, stakeholder management, communication, and influencing skills.
• Ability to work effectively across functions and drive organizational change in a dynamic manufacturing environment.
• Strong analytical, problem-solving, and decision-making capabilities.
• Будет плюсом: Experience with Power BI, data visualization, dashboard development, and performance analytics is considered a strong advantage

• An opportunity to pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• An opportunity to build an international career and for cross-functional moves.
• Extended social package: life insurance, insurance from critical illnesses, additional payment for preschool development of children, participation in the Employee Assistance Program (financial, psychological and legal consultations) for employees and family members, and much more.
• Philip Morris Kazakhstan is the holder of Top Employer Kazakhstan & Global award for 10 consecutive years as well as the only Equal Pay certificate holder in Kazakhstan, which proves our commitment to highest working standards.
• Relocation support is not available for this job.