описание
The Flutter CEE Platform's Casino Engine team is responsible for casino game provider integrations and game content management across supported brands and markets. The Game Content Operations Executive is responsible for ensuring that casino games and their associated content are accurately maintained, regularly updated, tested, and available in the appropriate versions for each market.
задачи
- Regularly update and maintain game content supplied by third-party game providers, ensuring the appropriate content and latest approved versions are available for each relevant market.
- Monitor game releases, version updates, and content changes, coordinating their implementation across supported brands and jurisdictions.
- Maintain accurate records of game versions, content availability, and outstanding updates.
- Identify and resolve, in collaboration with the relevant teams, outdated versions, missing content, and discrepancies across markets.
- Ensure that games and their associated content are correctly configured and aligned with applicable market requirements.
- Test newly added games and content updates within the internal system to verify that they function correctly and meet established platform and operational requirements.
- Perform appropriate checks following game updates or configuration changes to ensure content is available and working as expected.
- Identify, document, track, and follow up on game-related issues, coordinating resolution with the relevant internal teams and third-party providers.
- Ensure that content changes are validated before being considered operationally ready.
- Coordinate the preparation, generation, configuration, and maintenance of game content for each supported market.
- Work with third-party providers and internal stakeholders to ensure market-specific content requirements are understood and addressed.
- Monitor game catalogue coverage across markets and identify gaps in content availability.
- Ensure relevant localisation, configuration, and market-specific restrictions are considered, in collaboration with the appropriate Product and Compliance stakeholders.
- Work closely with the Casino Engine team to facilitate communication between central teams, customers, and third-party game providers.
- Coordinate shared planning, reporting, meetings, and follow-up activities to improve collaboration, operational efficiency, and knowledge sharing.
- Maintain regular communication with game providers regarding content plans, new releases, version updates, delivery timelines, and outstanding issues.
- Track dependencies, communicate potential risks, and escalate blockers that could affect game content availability or delivery.
- Collaborate with third-party game providers to maintain and coordinate the game content plan for the relevant markets.
- Work with the Casino Product team to identify opportunities for new games and providers and support the onboarding process.
- Assist with the coordination of new provider content, ensuring that required information, configurations, and testing activities are completed.
- Support the ongoing improvement of game content management processes, documentation, and operational reporting.
требования
- At least one year of relevant experience in game content management, gaming operations, quality assurance, or a related role.
- Excellent verbal and written communication skills.
- Good knowledge of online gaming products and services, particularly casino games.
- Proficiency with common collaboration and documentation tools, such as Confluence, JIRA and Slack.
- Advanced level of English, both written and spoken.
- Ability to work effectively with internal teams, external providers, and stakeholders across different markets.
- Analytical mindset with strong reasoning and problem-solving skills.
- Excellent comprehension and attention to detail.
- Highly organised, with strong planning and time-management skills.
- Proactive approach to identifying issues, following up on actions, and ensuring completion.
- Ability to manage multiple tasks and priorities simultaneously.
- Fast learner who can adapt to changing requirements and operational needs.
- Ability to work efficiently and flexibly without compromising quality.
- Strong sense of ownership, accountability, and commitment to continuous improvement.
- Будет плюсом: Experience working with online casino products, game providers, or digital content platforms is an advantage
условия
- Generous annual leave
- Hybrid work
- Individual health insurance
- Paid sick leave
- Paid maternity & paternity leave
- Family reward
- Performance & referral bonuses
