Field team leader

Описания нет

• Team management
• KPI monitoring & compliance
• Resource management (Hiring, interviews, resignation, related paperwork)
• Provide on-the-job training and ad-hoc coaching of Auditors
• Hardware management (Device preparation for Auditors)
• Finance and expense management
• Check-in and performance reviews
• Auditor support (Phone, chat with auditors)
• Notifications and reminders
• Visit planning activities/ Store visit re-assignments
• Fieldwork Progress monitoring
• Auditors' utilization control
• Conduct physical store check/control (including alternative checks during the extraordinary periods) if required by QCTA or other stakeholders
• Panel controls
• Special projects coordination and status
• Store recruitment coordination and monitoring, and support in recruitment activity
• Provide support to internal and external clients field visits
• Support Auditors on improving store collaboration.

• Experience in managing field staff
• Proficiency in English, Kazakh, Russian language is required
• Proficiency in collaboration tools (MS Office, Excel good level)
• Effective communication with troubleshooting approach including probing and listening, anticipating and providing solutions
• Professional maturity in relation to others and to work, which enable effectiveness while dealing with pressures and difficulties of a dynamic work environment
• Ability to come to an understanding of a situation, task, problem, opportunity
• Fast learner
• Willingness to work in multitask mode

• ДМС после прохождения испытательного срока;
• 30 календарных дня трудового отпуска.