Delivery Manager

Stream is dedicated to improving the financial wellbeing of frontline workers.

We partner with renowned employers such as Asda, Burger King, Hilton, and the NHS to provide their teams with fairer financial services centered around flexible pay. Our all-in-one financial wellbeing super-app empowers over 3 million people to choose when they get paid, track their shifts and earnings, save for a rainy day, utilize budgeting tools, receive free financial coaching, and access fairer financial products.

Stream stands out as a VC-backed company experiencing rapid growth, while also maintaining a social conscience and charity support. Our founding investors include the leading financial charities and impact funds in the UK. We operate on a social charter, ensuring that every product we develop enhances financial health and reduces the $5.6bn financial services «premium» paid annually by lower-income earners.

By joining our team of over 200 passionate individuals, you will contribute to our mission of building a category-leading fintech product. We are united by our commitment to improving financial wellbeing for all.

The Delivery team at Stream plays a vital role in driving client success. We are responsible for onboarding and launching a diverse range of clients, including well-known brands like the NHS, Asda, Coop, Bupa, and Burger King.

As a Delivery Manager (Implementation Manager) at Stream, you will have a significant impact, guiding clients through the onboarding process, managing internal and external stakeholders, getting hands on technically and ensuring timely project delivery.

Your role is crucial in ensuring ongoing customer and employee satisfaction, leaving clients with a positive impression of a smooth and seamless implementation of Stream. From the initial signature to 45 days post-launch, you will own the client relationship.

This client-facing technical role requires excellent communication skills and technical expertise. You will collaborate closely with various teams, including Sales, Solutions, Client Success, and Engineering.

What will you be doing?

What experience might you have? (But if you're close... we'd still love to talk to you!)

Working Policy: We operate a hybrid policy with a requirement of 3 days a week in our London office.

Salary: Dependant on experience. Ranges between £50,000 to £60,000 + bonus/stocks & benefits

What will we do for you?

At Stream we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Stream is an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, or veteran status.