- Managing changes in employment contracts, including modifications after the initial onboarding such as salary adjustments or provided benefits.
- Maintaining and storing all relevant worker documentation throughout the employment lifecycle, following in-country compliance and record-keeping guidelines.
- Being the point of contact for worker queries. Ensuring timely responses to queries received from workers, internal support teams, ICP/ICE, and clients.
- Working through compliant offboards for all workers, whether on indefinite or fixed-term contracts; could involve voluntary or involuntary terminations.
- Ensuring background checks are being completed as requested if not finalized prior to the first payroll through Implementation.
- Accurate and timely processing of payroll payments to workers.
- Maintaining a high level of knowledge on all of the company's payroll policies and governmental regulations impacting payroll preparation.
- Investigating and correcting payroll reports, identifying out-of-balance payroll.
- Performing necessary reviews and approving payroll reports against housed information and client input.
- Maintaining KPIs, internal reporting, payroll schedules, and master payroll input on a periodic basis.
- Working with clients to obtain/relay expert in-country requirements during the worker's lifecycle.
- Managing the funding/billing process for payroll, completing charging sheets, and generating sales invoices.
What will give you an advantage:
- Bachelor's Degree
- 2+ years of practical experience in HR, Finance, or Customer Services
- Outstanding written and verbal communication abilities in English; proficiency in additional languages is advantageous
- Familiarity with payroll concepts and knowledge of local payroll legislation for supported countries would be beneficial
- Strong problem-solving skills with a keen attention to detail and analytical acumen; adept at identifying, resolving, and mitigating issues
- Capacity to manage multiple tasks and prioritize workload effectively
- Self-motivated individual with a proactive approach
- Exceptional organizational skills and meticulous attention to detail
Why become a Guardian:
International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
Our Culture: We emphasize the human factor in everything we do. We’re proud of our nurturing culture. A culture where your ideas will always find their way to our leaders, and your contribution recognized.
Autonomy & Flexibility (Work in Any Way): We empower you with as much flexibility as possible with how and where you work best. We value results, not working hours.
Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.
We appreciate you: There are lots of great reasons to join us, but we’re proud that all Guardians are eligible to join the annual bonus scheme or sales incentive plan.