B2B Credit Control & Accounts Receivable Specialist

We’re looking for a B2B Credit Control & AR Specialist to join our Finance team and own the order-to-cash cycle for Yoto's fast-growing B2B channel - managing credit risk, accounts receivable, chargeback management and retailer reconciliations across our major US and international retail partners.

Yoto is a screen-free interactive audio platform for kids. We make carefully connected audio players that kids control, with no microphones, cameras or ads. We have a catalogue of audio that inspires creative play and learning with 1,000+ titles in our card store from top creators, publishers and labels - think Disney, Marvel, Roald Dahl and Universal Music. We also create Yoto Originals like BrainBots.

- Voted the 14th fastest-growing private software technology company in Britain in The Sunday Times 100 Tech 2025; and named the 94th fastest-growing company in Europe in the prestigious FT1000.

- Ranked 9th in Fast Company's Most Innovative Companies in 2024; and featured in the Sifted 100 fastest-growing startups across the UK&I by revenue growth.

- Featured in Bloomberg’s 25 UK startups to watch in 2023; and ranked second fastest growing tech company in the UK in the Deloitte Fast50.

- Named one of TIME Magazine’s Top 100 Inventions of 2020.

- We’re over 200 employees spread across the world.. and growing!

We’re on a mission to be the soundtrack of childhood, and help families on their own unique adventures. By creating products that inspire independent play, we help families discover and grow with an inspiring world of audio - and we would like you to help us achieve it!

Yoto’s Finance Team

Our Finance team supports a global consumer business across hardware, content, subscriptions and royalties, helping make sure Yoto can keep bringing screen-free play to more families. We’re redesigning our finance processes for an AI-enabled world: we review and simplify each process first, then automate it, so systems handle the processing and our people focus on judgement. To support this we have a Finance Operating Manifesto, a transformation roadmap of 100+ initiatives, a dedicated Platform Integrations team to partner with, and AI tools already in use across the team. This role builds the B2B receivables foundations, including credit policy, deduction recovery and live AR reporting, that this work relies on.

• Own the full B2B order-to-cash cycle across all retail partners (Walmart, Nordstrom, Sam's Club, Bloomingdale's, Indigo, and others) - invoicing, cash allocation, aging, remittance reconciliation, and monthly AR reporting including balance management and deduction recovery.
• Build and run Yoto's chargeback and deduction management function - filing disputes within retailer windows via vendor portals, establishing approval processes, and producing monthly deduction reports.
• Design and embed the credit governance framework - credit applications, credit limit setting and approval matrix, NS credit hold workflows, and a documented audit trail.
• Manage new retail partner onboarding end-to-end with growth and operations teams - NetSuite customer setup, credit limit setting, resale exemption certificate collection, and integration into the commercial onboarding process.
• Own the Shopify to NetSuite month-end reconciliation, working alongside our Workflow Engineer to progressively reduce manual effort as automation matures.
• Lead an internal project to give Sales Ops live B2B AR visibility - owning business requirements and delivery with ITBS and the data team, so Finance becomes an enabler rather than a gatekeeper.
• Build relationships with AP leads for key partners and retailers.

• Demonstrable experience in B2B credit control within wholesale or retail, including managing large-retailer accounts that apply deductions.
• Strong knowledge of NetSuite AR, including customer setup, credit limits, aging reports, deposit applications, credit memos and reconciliation.
• Experience disputing chargebacks directly with large retailer AP teams through vendor portals (e.g. Walmart Seller, Nordstrom, Target Partners Online) within retailer filing windows.
• Experience investigating and resolving discrepancies across retailer remittances, NetSuite and Shopify (or comparable ERP and ecommerce systems), and experience drafting finance controls such as credit policies, approval matrices and write-off thresholds.
• Experience working with retailer AP teams on dispute escalations, with Sales Ops on partner account status, and with Finance colleagues on reporting and audit, with clear written documentation of decisions and approvals.
• Demonstrable experience using AI or automation tools in finance work (for example for reconciliation, reporting or document handling), including checking outputs before relying on them.
• Accounting training such as AAT, part-qualified ACCA/CIMA or equivalent.
• Working knowledge of revenue recognition and intercompany flows.

How we use AI at Yoto

We think using AI to work smarter is part of the job.

At Yoto, we use AI to help us move faster and reduce manual work so we can focus our time on creativity, problem-solving and impact. We don’t want to use AI to cut corners - it’s about smart usage that makes space for the work that really matters. Our intention is to be thoughtful about how we use AI. We treat its outputs as a starting point, not the final answer, and we take care to use it responsibly - especially given the trust families place in Yoto.

We don’t expect everyone to be an AI expert, but we do expect people to be curious, to experiment, and to keep improving how they work. If you prefer to do everything manually, you might find our pace and expectations challenging.

The magic at Yoto comes from people working here, not their prompts. AI should help us move faster, not change what makes working here great.

• Flexibility: Hybrid working - At least 1 day a week on average in our central London office. You are welcome and encouraged to come in more than this. How you meet the minimum expectation is up to you, to ensure you're happy and productive in your role whilst also getting that vital face time with your colleagues. Take advantage of our ‘work from anywhere’ policy to work from a different location for up to 6 weeks every year. Summer Hours policy to use between the months of June and August.
• Financial: Receive Income Protection, covering long term sickness for up to 2 years and company sick pay that increases with length of service. Life Assurance cover from day one of your service. Workplace Pension offering up to to 3% employer contributions, following probation. Generous employee referral bonus scheme.
• Health & Wellness: Private Medical Insurance via Aviva, or a Wellbeing Allowance to be used for memberships, subscriptions, treatment or therapy. Access to 24/7 Employee Assistance Programme (EAP) through WeCare. Bike to work scheme to promote healthier lifestyles.
• Time Off: 25 days of holiday per year, plus bank holidays. On top of this, you also receive your birthday off, plus 1 extra day of holiday for every year worked after you hit your 2 year anniversary, up to 5 extra days. After 4 years of service, you are also eligible for our sabbatical policy offering up to 3 months' of unpaid sabbatical.
• Helping Families: Variety of family-friendly leave, including enhanced maternity, paternity, adoption, fertility, pregnancy loss and carers leave. Unlock savings with our workplace nursery scheme, designed to support parents of preschool-aged children.
• People & Planet: Up to 2 volunteer days a year. A Book Allowance of up to £50 a year to contribute to your professional development.
• Fun Perks: You receive your very own Yoto player and starter pack of cards! Regular company socials and celebrations, including our annual YotoFest!

Equity and Diversity

At Yoto, we love creating a world where childhood is rich with discovery and joy. We’re also passionate about building a workplace where everyone can thrive - both professionally and personally. We value flexibility and give our team the freedom to balance life and work in ways that suit them.

We're committed to fostering a safe, diverse, and inclusive environment where all individuals, regardless of their background, feel valued and supported. Our Diversity, Equity and Inclusion group holds bi-monthly forums to elevate diverse voices and perspectives, ensuring everyone at Yoto feels heard, respected, and appreciated.

We don’t just embrace differences - we celebrate them. We share audio content from a vibrant and diverse community of creators (check out our DEI selection), and we are building a team that reflects that same diversity. We invite candidates from all walks of life to explore opportunities with us and join a company that champions flexibility, equity, and inclusion. Take a look at our website for more information on our approach to People and Planet.

Please only apply or engage with Yoto jobs posted on our careers page (careers.yotoplay.com or careers.yotoplay.com/en). All correspondence from our Talent team will only come through Teamtailor, our application tracking system.