We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.
Our Functions teams are right at the centre of our business, making sure we can always get better, every day. Supporting the business with things like Marketing, Human Resources, Finance, Legal and Technology, our Functions colleagues are skilled professionals whose role it is to ensure we continue to become an indispensable partner to brands everywhere.
The Accounts Receivable Manager is responsible for overseeing key Quote-to-Cash activities across multiple markets, with particular focus on billing, collections, cash optimisation and operational controls. The role provides coordination across Finance, local market teams and operational teams to ensure effective billing and collection processes, appropriate management of AR risk, and resolution of complex customer-account issues.
The role also supports Q2C transformation initiatives and cross-market finance projects, including e-invoicing, collections technology and global client rebate processes.
Role Description
- Responsible for leading and developing the team of Q2C - Credit and Collections Analysts
- Oversee billing-related issues and work with commercial and local Finance teams to ensure invoices are raised accurately and promptly.
- Provide guidance to business stakeholders to assist with unlocking specific collection issues or resolving disputes
- Guarantee efficient collections, maximize cash flow, reduce overdue payments, and decrease bad debt write-offs.
- Coordinate and calculate rebate requirements for global clients, including review of commercial agreements and estimated rebate percentages.
- Monitor Customer Performance Indicators (CPIs) and Key Performance Indicators (KPIs)
- Supervise the accurate and timely application of customer payments.
- Support cash forecasting activities.
- Coordinate with accounting teams to ensure accurate reporting.
- Ensure compliance with financial regulations and company policies.