JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
What this job involves
A position within the Tenant Collections Team helping the department achieve its ambition of being market leading with brilliant fundamentals
- To collect any outstanding charges from tenants
- Provision of accurate arrears reports.
- Provide arrears statistics.
- Ensure a high level of collection rates.
- Chase tenants by telephone, fax, email or letter to recover outstanding sums.
- Achievement of client collection statistics targets.
- Have regular meetings with portfolio managers providing comments on arrears.
- Update tenant contacts on system.
- Liaise with treasury team over allocation of funds.
- Assist treasury team to ensure unallocated cash kept to a minimum.
- Prepare monthly and quarterly reports for both internal and external clients as required.
- Ensure that any management agreement targets are met.
- Instruct Enforcement Agents.
- Instruct solicitors.
- Reconciliation of tenant accounts and resolving tenant queries.
- Work within the best practice guidelines to ensure a common and consistent approach is used across the company.
- Any other duties necessary to assist with the running of the various portfolios within the team.
