technical support specialist for trading platforms

Devexperts delivers products and tailor-made solutions to retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms, brokerage automation, complex software development projects, market data products, and IT consulting services.

• Задач в вакансии нет

• Strong communication and soft skills
• Sharp attention to detail
• Diligence and quick responses to incoming information, including tickets, monitoring alerts, calls, notifications, and chats
• Ability to work in an environment with frequently changing context
• Upper-intermediate technical and general English, spoken and written
• Будет плюсом: basic IT skills, including administrator-level Unix and Windows, SQL, network technologies, and monitoring systems; 1+ years of customer support experience with foreign clients; experience with Zabbix or other monitoring tools, Jira, Confluence, and Slack; a bachelor’s or master’s degree in computer science or professional secondary education related to network administration

• Flexible working hours
• 24 Working days of paid vacation
• 3 Fully paid additional wellness days per year
• FitPass access for sports and related activities
• VIP medical insurance package
• Modern office with new equipment, PlayStation, table football, and meals
• Teambuilding activities, corporate parties, football, billiard, and speakers’ clubs
• Free admission to corporate external events
• Opportunities to attend conferences and professional fairs
• Personal branding development support
• Unlimited access to self-learning platforms
• Certification opportunities and mentorship program
• Parental bonus, referral bonus, paid leave for blood donation, gifts for employees and children, free drinks and snacks