Site reliability engineer in gaming infrastructure

Chess.com is one of the largest gaming sites in the world and the #1 platform for playing, learning, and enjoying chess. We are a team of 600+ fully remote people in 60+ countries working hard to serve the global chess community. We are here to support 250M+ chess players worldwide with the best possible product, content, and tools to serve the community!

• Design and implement multi-regional resilient infrastructure capable of handling millions of concurrent sessions and transactions daily across global data centers
• Lead the hybrid cloud migration strategy, integrating bare-metal datacenter resources with cloud services for optimal performance and cost efficiency
• Own the on-call rotation and incident response procedures, ensuring rapid resolution of critical system issues and maintaining high availability SLAs
• Architect monitoring and alerting systems using industry-standard tools to proactively identify and resolve performance bottlenecks before they impact users
• Collaborate with development teams to implement infrastructure-as-code practices and establish deployment pipelines that support continuous integration and delivery
• Optimize system performance through capacity planning, load testing, and resource allocation across distributed computing environments
• Establish and maintain security protocols and risk assessment procedures for infrastructure components and data protection
• Partner with engineering teams to design scalable solutions for high-traffic applications and real-time processing requirements
• Drive automation initiatives to reduce manual operational overhead and improve system reliability through scripting and configuration management
• Mentor team members on SRE best practices and contribute to the development of infrastructure standards and documentation

• Bachelor's degree in Computer Science, Engineering, or related technical field, or equivalent practical experience
• 5+ years of experience in site reliability engineering, DevOps, or infrastructure engineering roles
• Experience managing bare-metal server infrastructure and datacenter operations
• Strong proficiency with UNIX/Linux operating systems and command-line administration
• Experience with cloud platforms (GCP, AWS, or Azure) and infrastructure-as-code tools (Terraform, CloudFormation, or similar)
• Hands-on experience with configuration management systems (Ansible, Chef, Puppet, or similar)
• Solid understanding of networking fundamentals, protocols (TCP/IP, HTTP/HTTPS, DNS), and network troubleshooting
• Experience with containerization and orchestration technologies (Docker, Kubernetes, or similar)
• Proficiency with monitoring and observability tools (Datadog, Prometheus, Grafana, ELK stack, or similar)
• Experience with relational and NoSQL databases, including performance optimization and scaling strategies
• Strong collaboration and communication skills for working effectively in a distributed team environment
• Demonstrated sense of ownership and accountability for system reliability and performance
• Будет плюсом: Advanced knowledge of content delivery networks (CDNs) and edge computing; Experience with server-side automation and scripting languages (Python, Go, Bash, or similar); Background in high-availability architectures and disaster recovery planning; Familiarity with security frameworks and compliance requirements; Experience with game server infrastructure or real-time application hosting; Knowledge of database administration and optimization for high-concurrency applications; Understanding of CI/CD pipelines and deployment automation; Experience with capacity planning and performance testing tools; Previous experience in a fully remote, distributed work environment; Continuous learning mindset with interest in emerging infrastructure technologies

• This is a full-time opportunity
• We are 100% remote (work from anywhere!)