Platform engineer in e-commerce

Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission{{{{:}}}} to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we've become one of the most talked‑about beauty brands on the planet - and the magic is only growing.

• Maintain and contribute to all parts of our AWS platform that creates a luxury shopping experience for our customers;
• Work on platform initiatives that enable our cross-functional squads to self-serve when it comes to provisioning infrastructure from the AWS catalogue;
• Contribute to our tooling and the overall developer experience of our engineers, making it easy for them to create, maintain, and own the infrastructure they need, and making the process of building, testing, and deploying services and features fast and frictionless;
• Review and continuously improve our cloud infrastructure, making sure it is secure, performant, and cost-efficient, and is ready to support the ambitious growth plans for our business;
• Receive mentoring, development, and training to ensure your skills are kept up to date;
• Have an opportunity to contribute to SRE and incident response

• Hands-on experience with running services in the cloud - we use AWS, so AWS is strongly preferred but not essential;
• Experience in designing, maintaining and running production infrastructure using IAC (preferably Terraform);
• Familiarity with core AWS services, we actively use Elastic Container Service, Lambdas, CloudFront, API Gateway, S3, RDS, Route53, API Gateway, ElastiCache;
• Knowledge of cloud CI/CD systems, preferably GitHub Actions, with an understanding of how to handle secrets and privileged access for those systems;
• Grounding in basic networking and connectivity - VPCs, load balancers, routing;
• Experience with Docker, containers and container orchestration platforms;
• Experience in using a scripting language (such as Bash or Python), for CI/CD and general problem-solving;
• Knowledge of observability concepts and ability to utilise monitoring tools (logs, metrics, dashboards, alerts - we use Grafana) to identify problems and find solutions
• Are curious, proactive and enjoy solving platform problems that enable other engineers;
• Are comfortable working with a range of service in production and understand how they are built, monitored and supported;
• Are self-motivated, willing to seek solutions and ask for help when needed;
• Comfortable with ambiguity and refining direction as a team;
• Understand that platform work is not just provisioning infrastructure but helping services run reliably day to day;
• Can communicate clearly with technical and non-technical stakeholders;
• Are comfortable working across project delivery and operational support
• Будет плюсом: Hands-on experience with at least one non-IAC programming language (Java, Python, Typescript, or any other); Familiarity with, and interest in, security, and readiness to consider security implications in every action; Experience working in e-commerce and running commercially critical infrastructure used by tens or hundreds of thousands of customers every day; Familiarity with AWS IAM, least privilege, encryption and secure access patterns for services and CI/CD

• We're a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!