IT and System Administrator

INFINOX is a global online CFD brokerage that provides clients with access to financial markets through industry-leading technology and exceptional customer support. With offices in over 15 countries and regulations across multiple jurisdictions, INFINOX serves a diverse international client base while maintaining the highest standards of professionalism and trust. As an award-winning firm, we are driven by our core values of Integrity, Ambition, Inspiration, and Excellence. We strive to compete in an ever evolving and challenging environment whilst ensuring our clients are valued and serviced at the centre of our business.

We're seeking a versatile IT & System Administrator for our local office within a global organization. This role combines ownership of critical business applications with hands-on onsite and remote IT support. You will serve as a key local IT resource, working closely with our global IT team and acting as the bridge between business needs and technology solutions.

The ideal candidate is a proactive self-starter with strong technical expertise, excellent problem-solving skills, and the ability to work independently. Fluency in both Arabic and English is required to effectively support users and stakeholders across the business.

General IT Support (Primary focus):

Application Ownership (Secondary Focus):

• 5+ years of experience in an IT support role
• Strong knowledge of Windows OS and general hardware troubleshooting.
• Hands-on experience with Microsoft 365 or Google Workspace administration.
• Experience in using ITSM platforms (DeskPro, ServiceNow or Jira)
• Excellent problem-solving and the ability to learn new technologies quickly.
• High communication skills with a customer-focused attitude.
• A strong sense of ownership and responsibility
• Ability to work independently while being an active member of a distributed global team
• Proficiency in both Arabic & English Language