ERP System Administrator

Application deadline: Friday 13 November 2026 – 23:59 GMT

Location: Cambridge, UK (hybrid working, minimum one day per week in Cambridge)

Full-time: 35 hours per week

Contract: Open-ended

Salary: £31,000 - £33,000 per annum depending on skills/experience, plus competitive 12% pension benefit

Annual Leave: 25 days pro rata in year 1, increasing by 1 day p/a to 28 days

We’re BirdLife International, the only global Partnership conserving birds and all life on our planet. We exist to give one voice to nature, and to unite and strengthen conservation across borders.

We are looking for an ERP System Administrator to support and advise BirdLife’s ERP users. In this role you will work on systems development projects, contribute to best practice and liaise with third party service and support providers.

• Develop Unit 4 knowledge for back-office system functions.
• Support internal system development projects.
• Develop working knowledge of all key interactions and process in Unit 4.
• Act as the point of contact for Unit 4 support and troubleshooting for the BirdLife Global team.
• Develop materials and provide internal Unit 4 and ERP service-related training resources to all the BirdLife Global team staff.
• Develop and manage standard procedures.
• Work closely with the Business Intelligence developer and Data Engineers to ensure best in class reporting and process delivery.
• Ensure the platform’s maintenance of backup routines to define proof of system recovery processes.
• Ensure internal support tickets are dealt with efficiently and effectively so that users receive a professional, consistent service.
• Liaise with the outsourced support company as and when required to deal with outstanding external tickets and resolving complex queries.
• Create, implement, and maintain innovative solutions in line with budgetary and capacity restrictions.

To be successful in this role, you’ll need great communication skills coupled with a strong awareness of Relational Database Management Systems, ideally with a recognised certification in Systems Administration or Data Science. You’ll have a good understanding of workflows and processes, database concepts and relationships and SQL and other scripting languages. This role is best suited to someone who is structured and methodical in their working, team orientated and user focused.

See the full job description here.

• We are able to offer a hybrid model of working on-site and from home/remote for most roles, which helps to ensure a flexible work-life balance.
• A chance to work in the award-winning David Attenborough Building, which brings together much of the Cambridge-based conservation community on a ‘conservation campus.’
• A generous pension scheme, up to 12% company contribution.
• Holiday starting at 25 days excluding Bank Holidays and increasing for every year of service up to a maximum of 28 days.
• Full access to LinkedIn Learning with access to more than 13,000 high-quality, on-demand courses.
• Cycle to work scheme.
• Employee Assistance Programme, including access to Health Assured online health portal (webinars, nutritional advice, 4-week programmes, financial wellbeing and more).

BirdLife values a diverse workforce and welcomes applications from all sections of the community. Find out more about our Diversity statement.

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We know that everyone’s needs are different. If you need us to make any adjustments to our recruitment process, let us know, we’ll do our best to make it happen.

Please note: under the UK Government criteria this role will not be eligible for Visa Sponsorship.

Interviews: Interviews will be held during the w/c 23 and 30 November 2026.