devops engineer in hospitality technology

Duetto provides a revenue management platform for the hospitality industry. Its Revenue & Profit Operating System helps hotels, resorts, and casinos manage revenue and profitability beyond room pricing.

• Design and implement robust, scalable AWS infrastructure for system migrations, platform growth, and reliability;
• Own the reliability, performance, and security of the production environment;
• Build and maintain CI/CD pipelines, deployment automation, and infrastructure-as-code;
• Monitor system health, define metrics, and create response playbooks;
• Lead security-first practices, address vulnerabilities, and drive SOC 2 compliance;
• Partner with engineering teams to integrate operational requirements into the development lifecycle and align on architecture decisions;
• Champion AI adoption within DevOps and SRE workflows;
• Respond to on-call incidents, troubleshoot complex issues, lead root cause analyses, and implement preventive fixes.

• 5+ Years of experience in DevOps, SRE, or infrastructure engineering;
• Hands-on AWS experience across IAM, VPC, EC2, ELB, RDS, S3, Lambda, API Gateway, Secrets Manager, KMS, CloudWatch, and CloudTrail, including multi-account management and SSO;
• Proficiency with Terraform and configuration management tools such as Chef or Ansible;
• Experience with GitHub, GitHub Actions, JFrog Artifactory, Jenkins, and GitOps methodologies;
• Experience with Docker, ECS, or EKS;
• Strong knowledge of Prometheus, Grafana, or DataDog;
• Strong troubleshooting skills and experience leading root cause analyses and implementing durable fixes;
• Proficiency reading Java, Ruby, Bash/Zsh, HCL, Python, and JavaScript;
• Experience with SOC 2 compliance and security-first infrastructure practices;
• Willingness to participate in a weekly on-call rotation;
• Nice to have: experience migrating workloads from on-prem or colocation environments to AWS, familiarity with Windows Server, SQL Server, IIS, and .NET, experience administering and synchronising MongoDB replica sets, knowledge of ISO 27001, Layer 7 load balancing, or Terragrunt, background in hospitality technology, a degree in Computer Science or a related field or equivalent experience.

• Remote work model;
• The role supports a global SaaS platform used by hotels, resorts, and casinos;
• AI tooling evaluation and implementation opportunities;
• Reports to the Senior DevOps Manager;
• Diverse, distributed, and inclusive team.