Assistant Systems Administrator

Location: Hybrid/Kings Hill, Kent

Salary/package: From £25,948.96 pro rata

Contract type: Permanent

Hours: Part time, 14.8 hours per week

As an Assistant Systems Administrator at Cantium Business Solutions, you will help implement, maintain and support technical solutions across cloud and on-premises environments. You will work with customers, internal teams and third-party suppliers to keep essential systems secure, available and operating effectively.

This role would suit someone with previous technical experience who is looking to develop their knowledge of Microsoft technologies, enterprise systems and cloud services within a supportive technical environment.

Cantium Business Solutions is part of Commercial Services Group (CSG), one of the UK’s largest local authority-owned trading organisations, operating 33 businesses across education, energy, IT, procurement, HR and more.

The Assistant Systems Administrator will play a key role in supporting reliable and secure IT services for Cantium’s customers and internal stakeholders.

This is a role where technical knowledge, problem-solving and collaboration are essential. You will help implement system changes, resolve technical issues and support the successful delivery of cloud and infrastructure projects.

• Administering IT infrastructure and services to agreed service levels.
• Supporting the configuration and implementation of cloud and on-premises technical solutions.
• Investigating and resolving technical and service-related issues.
• Installing and testing software releases, upgrades and corrective fixes.
• Supporting technical projects by completing assigned activities in a structured and timely way.
• Preparing change requests, implementation procedures and support documentation.
• Working with customers, internal teams and third-party suppliers to resolve issues.
• Supporting the transition of completed projects into business-as-usual operations.
• Following technical, security and service management standards.
• Maintaining your awareness of emerging technologies and industry developments.

• Previous experience in a technical, infrastructure or systems support position.
• Experience of delivering and supporting technical solutions.
• Practical knowledge of Microsoft technologies, including Azure and Microsoft 365.
• Experience of Windows and application implementations.
• An understanding of enterprise systems, hosting and security operations.
• Experience of supporting small to medium-sized projects.
• Strong analytical and problem-solving skills.
• The ability to prioritise competing projects and operational activities.
• Clear written and verbal communication skills, including explaining technical concepts to non-technical audiences.
• Experience of preparing technical or procedural documentation.
• A collaborative and structured approach to delivering work.
• A Level 3 qualification in a relevant technical field, or equivalent experience.
• Microsoft or ITIL qualifications, or equivalent practical experience.

• Salary from £25,948.96 pro rata.
• 25 days annual leave, increasing with to 27 after four years.
• Birthday Day Off.
• One Concessionary Day off during the Christmas Period.
• Life assurance cover (4x salary).
• Pension scheme with 4% employer contribution.
• Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme.
• Volunteer days and access to a comprehensive wellbeing programme.
• Tailored development support with real opportunities to progress.
• Access to Learning & Development opportunities via our CSG Academy.
• Hybrid working.

CSG is the UK’s largest local authority-owned trading company (LATCO), generating over £700 million in revenue per annum and supporting more than 16,000 education and public sector customers globally.

We are growing through a combination of organic development, acquisitions and strategic partnerships. Our 35+ businesses deliver services across education, IT, HR, legal, energy, procurement and more, all focused on delivering meaningful impact.

As a locally owned organisation, we take pride in reinvesting a significant proportion of our profits into frontline services, helping strengthen the communities we serve.

Inclusion & Accessibility

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.

As a member of Inclusive Employers with Silver Accreditation, we are actively building an environment that supports inclusion, flexibility and belonging for all colleagues.

We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.