team lead of IT infrastructure and support

The company provides fintech and broker technology.

• Lead a team of 3 engineers, distribute tasks, manage on-call schedules, conduct 1-on-1s, hire and mentor team members, and reduce single points of failure through documentation
• Build and improve Incident and Problem Management processes, conduct root cause analysis, and run post-mortems
• Oversee Service Desk operations, including L2-L3 tickets, onboarding, access management, and hardware lifecycle
• Drive the infrastructure improvement roadmap, provide technical justifications, and automate routine tasks
• Maintain runbooks, Change Management, backups, and basic InfoSec and compliance standards

• 5+ Years of experience in IT Infrastructure or System Administration
• 2+ Years of management experience leading a technical team of 3+ people
• Expert knowledge of Microsoft Active Directory, including GPO, replication, DNS integration, rights, auditing, and troubleshooting
• Expert knowledge of network technologies, including DNS, DHCP, VPN, firewalls, and Mikrotik/UniFi routing troubleshooting
• Expert knowledge of Google Workspace, including users, groups, security policies, 2FA, and basic DLP
• Practical experience with SSO/IdP, including Keycloak integration with AD/LDAP and RADIUS/802.1X for Wi-Fi
• Practical experience with MDM solutions, including Intune, Jamf, and Mosyle
• Practical knowledge of IaC basics, including Terraform and Ansible
• Practical experience with monitoring tools such as Zabbix, Prometheus, and Grafana
• Practical scripting experience with Bash, Python, and PowerShell
• Practical knowledge of cloud and CI/CD, including AWS/Azure IaaS basics and GitLab
• Fluent Russian and English at B2+ level
• Strong ownership, prioritization under pressure, and a proactive approach

• Salary is competitive and discussed individually based on candidate expectations
• Limassol, Cyprus