Solutions Architect

At Zowie, we build AI agents that handle millions of real conversations every month, for brands like InPost, Empik, Decathlon, and Allianz. They track packages, sort out claims, and actually resolve the issues people bring them. We're changing how people interact with brands. At scale.

With strong product traction among world-class enterprises, we’re now looking for a Solutions Architect to join us - to design and oversee the most sophisticated and impactful AI product implementations out there. It’s an amazing opportunity for a business-oriented, technical person who loves making complex enterprise architectures work smoothly to unlock a ton of value for customers.

Curious about the tech you’d be integrating our customers' systems with?

Check out the tutorials here and let’s chat!

• Become an expert in mission-critical AI platform adoption by large enterprises.
• Lead technical conversations with executives and senior enterprise stakeholders to help translate requirements into a jointly agreed architecture and adoption plans.
• Design complex multi-system integrations (e.g., e-commerce, CRM, data layers, telephony); run discovery and solution workshops; guide implementation.
• Lead a team of Technical Account Managers (TAMs) to ensure reliable delivery of best in class solutions that meet customer needs.
• Collaborate with Account Managers on long-term account plans, and own their execution with your team of TAMs.
• Support expectation-setting with customers and channel feedback to Product and leadership to inform roadmaps and standards.

AI-native culture:

Our team embraces AI as a fundamental part of how we work - not just for speed, but for creativity, documentation, and scale. We’re looking for people who are excited to develop within this space and contribute to such culture by bringing ideas to the table, and continuously evolving their approach to leverage emerging tools.

We are: