- Identify opportunities to improve the squad's development, testing, support and delivery processes
- Design and implement practical automation solutions that reduce manual effort, improve quality and increase delivery confidence
- Use AI-assisted development and automation tools to improve request refinement, testing, documentation, diagnostics and engineering workflows
- Evaluate emerging technologies and assess where they can be applied pragmatically within the team
- Build working solutions that can be adopted by the squad, rather than producing concepts or recommendations only
- Analyse production incidents, identify root causes and turn recurring issues into improvement opportunities
- Promote engineering practices that help the team deliver more consistently, efficiently and with stronger control