Jira service management developer in automotive

For the further development and operation of a Jira Service Management solution within a long-term test infrastructure programme in the automotive/connected car field, we are looking for Jira Service Desk Developers. You design service processes and workflows in Jira, operate and extend a service desk solution with a connected asset database and integrate external systems where required.

• Further development, configuration and operation of a Jira Service Management / service desk solution with a connected database for hardware management
• Design and implementation of service processes and workflows in Jira (service/request types, form extensions, automations, SLAs, queues)
• Jira administration: projects, workflows, permission and notification schemes, service types; Atlassian Cloud site & user management
• Maintenance and further development of Jira Assets (asset/CMDB database) incl. reference configurations and data quality management
• Building reporting structures (dashboards, sprint reports) in Jira and Confluence
• Optional: development of interfaces via the Jira REST API to connect external systems (e.g. SAP, other Jira projects, web-based systems) incl. maintenance and debugging

• Completed degree or training in computer science or comparable
• Solid experience with Atlassian Jira Service Management / Jira Service Desk
• Experience in Jira configuration (workflows, service types, automations, permissions) and in the development of service processes
• Confident use of Atlassian Cloud site / toolchain, Jira Assets and Confluence
• Good written and spoken English; independent, reliable way of working
• Будет плюсом: Jira REST API programming and integration of external systems (e.g. APIs to SAP); App/script development with ScriptRunner/Groovy, Atlassian Forge or Connect; REST/JSON, data modelling, asset/CMDB concepts; ITIL fundamentals, agile methods (Scrum/SAFe) and awareness of information security (TISAX, ISO 27001); Good written and spoken German

• We offer a clear career path, meaningful work, and structured growth, so you understand your contribution and see it valued.
• At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results.
• That’s why we offer a range of benefits that support your well-being and charge your professional growth.