Associate Manager - AI/ML Engineering

IDC's Data COE is seeking an Associate Manager, AI/ML Engineering to design, build, and productionize agentic AI workflows that automate and scale IDC's data operations and analytics products. This role sits at the center of IDC's shift from static data pipelines to autonomous, tool-using AI agents multi-step systems that plan, call tools, retrieve and reason over IDC's proprietary data assets, and operate under human-reviewed guardrails in production.You will build agent loops with tool calling, orchestration, and memory/state management, design evaluation harnesses that measure agent accuracy, latency, and cost; and implement retrieval-augmented generation (RAG) against IDC's intelligence assets so agent outputs stay grounded in verified data. This is a hands-on technical role for someone who has actually shipped agentic AI systems to production, not just experimented with them.This is an exciting opportunity to help define how IDC builds, evaluates, and governs agentic AI directly supporting the Data COE's broader strategy of transformation work with reliable, monitored AI agents.What You’ll Do

- Design, build, and productionize agentic AI workflows multi-step agent loops with tool calling, sub-agent orchestration, and memory/state management using frameworks such as LangGraph, the Model Context Protocol (MCP), and the Claude Agent SDK/Claude Code.

- Develop evaluation harnesses and observability for deployed agents, measuring accuracy, latency, and cost, and diagnosing failure modes such as hallucination, drift, prompt injection, and cost runaway before and after release.

- Implement retrieval-augmented generation (RAG) and semantic search against IDC's proprietary data assets so agent outputs stay grounded in verified data.

- Define guardrails, escalation points, and human-in-the-loop review boundaries for agentic systems operating on production data.

- Partner with Data COE leadership to translate business requirements including IDC's agentic data-collection and Tracker-automation strategy into agent specifications and delivery plans.

- Own model/prompt-pipeline versioning for deployed agents, including production incident response and continuous improvement.

- Guide and review the work of junior engineers contributing to agentic workflow projects, and stay current on the fast-moving agentic AI tooling landscape.

Why This Role Stands Out At IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions.

Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand.

• 5 weeks of holidays + extra corporate days off
• Full time, permanent position offered in hybrid model (Prague or Ostrava office, 2 - 3 days office)
• Flexibility to work from home most of the week
• Sick days
• Certain flexibility to schedule your working hours
• Cafeteria system (use points on Flexipasses, pension/life insurance, or Multisport card)
• Meal allowance