7 окт

ai engineer for retail telephony

ориентир по рынку
вакансия зп не указана
в среднем 292 674 ₽
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описание

Sainsbury’s is a retailer that moves millions of products to customers every week and operates a global supply chain. Its technology supports product availability, customer experiences, logistics, and store operations.

задачи

  • Help lead the delivery of Generative and Agentic AI services
  • Deploy and configure production systems, focusing on automation, scalability, and security
  • Collaborate with engineers to design, implement, and evolve the system
  • Expand the evaluation framework with product owners and architects, ensuring solutions serve customers and logistics business goals
  • Monitor new features and functionality and assess their operational implications to continuously improve services
  • Identify and recommend ways to improve reliability and efficiency
  • Maintain a service dashboard and reporting
  • Produce and maintain documentation of support processes and resolutions to known operational issues
  • Participate in a 24/7 on-call rota as required
  • Feed insights into continuous platform improvement
  • Contribute actively to an agile development team
  • Engage with and influence stakeholders

требования

  • Proven commercial Azure experience with AI Foundry, ACS/Telephony, Voice Live, and Azure ML
  • Industry experience with Python, JavaScript, TypeScript, React, Redux, and Java
  • Experience with LLMs, including real-time models
  • Experience with Docker, Container Apps, containerized distributed systems, Terraform, Kafka, New Relic, MCP, and WebSockets
  • Experience writing automated tests and maintaining CI/CD pipelines
  • Experience with source and version control tools such as GitHub
  • Experience working with Agile delivery teams in a fast-paced DevOps environment
  • Diligent and positive approach to tracking with JIRA, system monitoring, security, and auditing
  • Будет плюсом: familiarity with Genesys

условия

  • Colleague discounts across Sainsbury’s, Argos, TU, and Habitat: 10% after four weeks, increasing to 15% at Sainsbury’s every Friday and Saturday and 15% at Argos every payday
  • Holiday allowance; option to buy additional holiday
  • Performance-related bonus of up to 10% of salary, subject to company performance and eligibility
  • Pension scheme and life cover
  • Special offers and discounts on gym memberships, restaurants, holidays, retail vouchers, and hundreds of other retailers
  • Season ticket loans, cycle-to-work scheme, health cash plans, pay advance, and employee assistance programme
  • Up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave
  • On-the-job training and development opportunities
  • Flexible hours and flexibility in where and when colleagues work, combining remote and collaborative working in line with role requirements
  • Benefit eligibility may depend on length of service and other criteria

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