ux designer for complex digital transformation

UX designers create seamless, engaging experiences by designing the underlying structure and information flow for products, services, and systems.

• Understand user needs and context through research insights;
• Define UX goals and principles based on research findings;
• Apply human factors knowledge, including Hick's Law and Fitt's Law, to optimize interactions;
• Design user experience architecture, including functions, information, and interactions;
• Develop navigation pathways and content organization strategies;
• Consider variations in user context, including culture, environment, and activity;
• Integrate technological, operational, and functional constraints into human-centered opportunities;
• Ensure relational aspects are considered across the entire experience.

• Proven experience as a UX Designer within complex digital transformation, government, or enterprise environments;
• Strong understanding of user-centred design principles and UX best practices;
• Experience conducting and interpreting user research to inform design decisions;
• Ability to translate research findings into UX goals, principles, and service improvements;
• Knowledge of human factors and interaction design principles, including Hick's Law and Fitt's Law;
• Experience creating information architecture, user journeys, user flows, wireframes, and interaction designs;
• Strong understanding of navigation design and content organisation strategies;
• Ability to consider diverse user needs, contexts, cultures, environments, and accessibility requirements;
• Experience balancing user needs with technical, operational, functional, and business constraints;
• Strong stakeholder engagement and communication skills, with the ability to collaborate across multidisciplinary teams;
• Experience working within Agile delivery environments;
• Experience designing end-to-end user experiences across complex products, services, or systems;
• Ability to ensure consistency and relational thinking across the entire user experience.

• Contract for 6 months;
• Occasional travel to London or Manchester is required.