UX Designer, Consumer

Everyone’s story matters. Come shape your story with us at Riverty.

But where does that take you?

To one of our 30 hybrid workspaces – designed for exchanging ideas, learning from others, and shaping the way we work. An international community of over 4,000 people, representing almost 80 nationalities across 11 countries. United by one mission: Combining empathy, advanced technology and data-driven insights to keep people and businesses in flow. With payments made for them. So that they don’t have to worry about it.

And there’s more. We are part of the family-owned Bertelsmann group. Established. Corporate. In a fast-paced industry. We enable flexible payments in various industries, simplifying the financial management of known brands and helping people repay debt to build financial confidence. In short: shaping FinTech.

We are looking for a Senior UX Designer, Consumer (m/f/d)

(fulltime) Join our team at our location in Amsterdam, Berlin or Heerenveen - flexible working conditions available

As a Senior UX Designer at Riverty your work will be about creating sustainable financial services by bringing human centricity to life in our organization, to better help us understand the world we design and build for. You will explore, analyze, communicate, and advocate on the topics surrounding bringing relevance in our services for the people they are aimed for.

You’ll join our international team of UX designers, UI designers, service designers, and UX writers, but you will work across the organization supporting your peers across Europe.

We work in a regionally-distributed-hybrid setup with twice a week expectation in the office, with occasional travel to meet up physically for team huddles or cross-functional workshops.

As a Senior UX Designer at Riverty, you’d report to the Design Lead, Consumer, and support a cross-disciplinary consumer team of UX design, service design, research, and UX writing to help our users understand and navigate our services across consumer channels and touchpoints.

A Senior UX Designer is responsible for optimizing the user interaction and overall experience with our service across consumer touchpoints and channels, through conducting research, creating wireframes, designing prototypes, and ensuring a seamless, user-friendly experience that meets both user needs and business goals.

Your time will mainly be spent:

• Gathering and analyzing information needed to produce and motivate a certain design.
• Producing artefacts through research & analyzing insights - end-to-end flows to guide users smoothly through a product or service, wireframes, and prototypes to test and improve the functionality and experience of a product.
• Validating the effectiveness of a design by ensuring it fulfills its intended objectives.
• Analyzing user feedback and performance metrics to continuously improve the user experience.
• Leveraging and contributing to the design system with high-fidelity designs and UI components
• Collaborating closely with cross-functional partners in Product and Tech and your Manager, ensuring alignment with business initiatives.
• Advocating and being a voice for our customers, promoting a strong design culture, and fostering a human-centric mindset.
• Proficient in conducting user research, identifying user needs, and translating them into intuitive and impactful design solutions.
• Experienced in leading end-to-end product design processes, from concept ideation to final implementation, while ensuring alignment with business goals and technical constraints.
• Skilled in creating wireframes, prototypes, and high-fidelity designs using Figma.
• Ability to collaborate effectively with cross-functional teams, including product managers, engineers, and stakeholders, to drive product innovation and deliver exceptional user experiences in a fast-paced environment
• Strong understanding of interaction design principles, information architecture, and usability best practices, with a focus on creating seamless user flows and intuitive interfaces.
• Proficiency in conducting usability testing, gathering feedback, and iterating on designs to continuously improve the user experience.
• Excellent communication and presentation skills, with the ability to articulate design decisions and advocate for user-centered solutions.
• Strategic, analytical, and problem-solving skills, with the ability to translate complex user requirements into design approaches and estimations.

• We would be especially excited if you have any of the following (but we’re also excited if you come learn with us):
• Experience mentoring junior designers and contributing to the growth and development of the design team.
• Experience partnering with multiple designers and stakeholders to achieve goals across complex product ecosystems.
• Experience with financial services or fintech products.
• Familiarity with product frameworks and development technologies.
• Experience with B2B, B2C, and/or B2B2C products.
• Familiarity with accessibility standards and guidelines (e.g., WCAG) and their application in design.

If you don’t check all these boxes but still feel you'd be a good fit for the role, we encourage you to apply.

Additional Information

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here.

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