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описание
Rullion is a UK energy provider focused on sustainable solutions.
задачи
Own the design of customer-facing digital journeys from discovery to polished UI;
Simplify complex service challenges into intuitive, accessible experiences;
Partner cross-functionally with product, research, content, engineering, and business teams;
Deliver high-quality interaction design, user flows, wireframes, and final UI;
Influence product direction through problem framing, ideation, and prioritisation;
Balance customer outcomes with operational feasibility;
Leverage insights, testing, and data to continuously improve usability;
Ensure consistency across the end-to-end journey;
Apply and evolve design system components and patterns;
Advocate for accessible, inclusive, and consistent design standards;
Enable rapid iteration without compromising quality or craft.
требования
Extensive senior-level product design expertise across complex digital ecosystems;
Proven track record designing for both mobile apps and responsive web;
Skilled at simplifying intricate and regulated customer journeys;
Strong in interaction design, UX strategy, and visual execution;
Expert in mapping end-to-end experiences, flows, and information architecture;
Thrives in ambiguity, collaborating closely with product and engineering to shape solutions;
Data-informed designer, leveraging customer insights and usability testing to refine outcomes;
Balances pace, quality, and commercial priorities effectively;
Clear, confident communicator with the ability to articulate design rationale to stakeholders;
Self-sufficient, proactive, and quick to deliver impact;
Nice to have: Experience in utilities, energy, or similarly complex service-driven industries, background across account management, service tools, payments, billing, onboarding, loyalty, and self-serve journeys, comfortable working within regulated environments with strong accessibility standards, contributor to or practitioner within established design systems.