product designer in fintech

J.P. Morgan is a global financial services company providing strategic advice and products to corporations, governments, wealthy individuals, and institutional investors. Chase UK is its digital bank, focused on creating seamless mobile banking experiences and expanding across international markets.

• Drive product design excellence within a dedicated product squad, balancing craft with business impact and maintaining quality and consistency in design deliverables;
• Translate complex business requirements and user needs into easy-to-use experiences and journey designs;
• Collaborate with researchers, designers, technologists, and business experts to create customer-focused products and services;
• Align design and business goals with CX, Product leadership, and Marketing;
• Lead and support discovery, design, and delivery research through workshops, design sprints, and ideation sessions;
• Advocate for customer-centric design using insights and data to inform user experiences;
• Create and deliver design concepts, prototypes, user journeys, wireframes, UI flows, and detailed UI designs;
• Partner with the design system team to represent customer and business needs;
• Articulate design decisions and explain how solutions deliver value to the business and its customers;
• Engage with stakeholders and fellow designers, proactively resolve issues affecting design quality, and identify opportunities for design innovation.

• Proven experience in hands-on product design roles with strong craft and problem-solving abilities;
• Strong portfolio showcasing user-centered solutions to business and customer challenges;
• Ability to synthesise complex and competing needs;
• Effective communication with diverse teams and stakeholders;
• Practical understanding of current and emerging technologies relevant to digital experiences;
• Experience designing across digital touchpoints, including native iOS and Android platforms;
• Proficiency in usability testing, iterative design, and early-stage UX research methods;
• Knowledge of modern design systems, prototyping software, and design tools such as Figma;
• Versatile craft skills from concept sketches to high-fidelity digital prototypes;
• Nice to have: Bachelor's degree in Design, HCI, or a related field or equivalent professional experience, product design and delivery experience in Financial Services / Fintech.

• No conditions specified