Product designer in communication automation

BotConversa is a communication automation platform for WhatsApp, featuring chatbots, messaging campaigns, CRM funnels, and AI assistants. Our product is used by thousands of companies in Brazil and beyond. We are looking for a Lead Designer to oversee product quality and build out our design team.

• Lead a team of product designers: hire, assign tasks, provide feedback, and support professional growth.
• Establish design processes: from discovery and handoff to development, through to overseeing implementation.
• Manage key features across the full product lifecycle: research, hypothesis generation, prototyping, testing, UI design, and post-launch metric analysis.
• Develop and maintain the design system.
• Set the standard for UI quality and consistency across the entire product.
• Collaborate closely with product management, engineering, and analytics teams, and contribute to shaping the product roadmap.
• Integrate AI tools into the team’s workflow to accelerate research, solution generation, and prototyping.

• 5+ years of experience in product design, ideally within B2B/SaaS or working on complex interfaces
• Experience managing a design team (at least 2–3 people)
• Strong UI skills: expertise in typography and composition, a keen eye for detail, and the ability to simplify complex concepts
• Experience with the full design lifecycle, including the ability to justify design decisions using data and research
• Experience in establishing or significantly improving design processes
• Experience in building and evolving design systems
• Practical application of AI in your workflow—not just an interest in it, but experience with specific tools and use cases
• Proficiency in Figma (auto layout, variables, components)
• Strong ability to defend design decisions to stakeholders and reach agreements
• English proficiency at a B1+ level or higher
• Будет плюсом: Experience with conversational UI, bot builders, no-code tools, and CRM products; Basic understanding of front-end development

• Fully remote job (no Russia)
• B2B contract