product designer for global travel experiences

Trip.com Group is a global travel service provider operating Trip.com, Ctrip, Skyscanner, and Qunar. It integrates travel resources from industry partners to provide travel products and services for travellers worldwide.

• Lead design projects from problem definition through UX/UI design, prototyping, validation, developer handoff, and iteration;
• Translate business goals, user needs, and data into actionable design solutions;
• Conduct user research through interviews, testing, and surveys, and synthesize insights into decisions;
• Create wireframes, high-fidelity UI, interactions, and prototypes balancing usability, aesthetics, and feasibility;
• Collaborate with engineers to ensure quality implementation and smooth handoff;
• Partner with PMs, Engineers, Data, Marketing, and regional stakeholders to shape product direction;
• Communicate design rationale using research, data, and user insights;
• Share progress, risks, and trade-offs to maintain alignment and timely delivery;
• Advocate for user-centered outcomes in complex or ambiguous contexts;
• Contribute to and maintain a scalable global design system;
• Uphold visual, interaction, and accessibility standards, particularly for European markets;
• Balance speed and craft in a fast-paced environment without compromising quality;
• Contribute to defining design principles, standards, and ways of working within the EU Design organization.

• 5+ Years of experience as a Product Designer working on large-scale, consumer-facing digital products;
• Proven experience owning end-to-end design processes from discovery through delivery and iteration;
• Strong portfolio demonstrating user-centered problem solving, business impact and outcomes, high-quality UX, UI, interaction, and visual design;
• Solid experience working in cross-functional, agile product teams;
• Strong communication skills and ability to present design decisions clearly to designers, engineers, product leaders, and executives;
• High proficiency with Figma and other prototyping workflows;
• Strong analytical and critical thinking skills, with the ability to navigate complexity and ambiguity.

• Flexible work arrangement is encouraged;
• Occasional travel to the Shanghai HQ is required;
• Company-sponsored greetings and activities at holidays, birthdays, and team events;
• Learning opportunities in leadership capability, soft skills, and professional expertise;
• Internal transfer and global job rotation opportunities;
• No conditions specified.