product designer for ecommerce

The White Company creates products and develops digital experiences that help customers discover, explore and shop across its website and app.

• Lead design projects independently, from understanding a customer problem or strategic opportunity through to delivery and iteration
• Work with product, optimisation, engineering, insight and creative colleagues, balancing customer needs with commercial goals
• Challenge existing approaches, test ideas and improve the customer experience
• Create customer journeys, prototypes and polished interfaces across mobile, desktop and app
• Choose and conduct research, including customer interviews, usability testing and competitor benchmarking, and apply the findings
• Combine customer insight, behavioural analytics and business context to make and explain design decisions
• Design experiments, interpret results and improve experiences after launch
• Deliver feasible, accessible solutions and build agreement around a design direction
• Use AI tools to explore ideas, synthesise research and prototype, applying judgement about accuracy, customer data and human review
• Use and contribute to design systems, including reusable patterns and accessibility guidance

• Experience leading digital product design projects independently, from problem definition through delivery and iteration
• Strong interaction and visual design skills
• Experience as a Product Designer or UX/UI Designer on consumer ecommerce journeys, ideally in retail across web and app
• A track record of independently leading projects from an initial customer or business problem through to a launched experience
• Experience across the shopping journey, including discovery, product evaluation and purchase
• Experience working cross-functionally with product, engineering, research, optimisation and commercial colleagues
• A portfolio showing your role, collaboration, decisions and the impact of the finished work
• Ability to choose proportionate research and design methods, make decisions with incomplete information and explain trade-offs
• Ability to use qualitative and quantitative evidence to assess whether a solution has improved the experience
• Будет плюсом: None

• Up to 50% discount and access to regular Sample Sales
• 25 Days of holiday, rising to 28 with length of service; option to buy up to 5 additional days
• Group Personal Pension scheme upon joining
• Eligibility to join a discretionary bonus scheme, subject to policy
• Access to the Wagestream Money Management app
• Structured support from the in-house Learning and Development Hub
• Electric vehicle salary sacrifice scheme, subject to grade and policy eligibility
• Private healthcare, based on contract duration
• Life assurance
• Discounted White City House (Soho House Group) Tenants Membership
• Daily fruit basket; tea and coffee provided
• Option to work from home on Mondays and Fridays
• Social events throughout the year, including a Christmas party
• Volunteer day with a charity of your choice
• Close to transport links, Westfield shopping centre, shops, restaurants, bars, cinema and gyms