Продуктовый дизайнер

Zalando operates as a leading pan-European ecosystem for fashion and lifestyle e-commerce. The company focuses on building inclusive, customer-centric shopping experiences across various categories including Sports, Beauty, Kids, Recommerce, and Designer.

• Drive the improvement of multiple propositions’ experiences through customer-centred design and data-backed decisions;
• Design and deliver innovative customer experiences that contribute to multi-proposition adoption;
• Apply research practices to understand customer needs and assess design solutions;
• Maintain a collaborative design approach across disciplines, working seamlessly with Engineering, Product Management, and further stakeholders;
• Manage your own work and influence senior stakeholders, acting as a clear communicator for design direction;
• Contribute to inclusive design principles, considering diverse needs, especially for Sports, Kids and Beauty customers.

• Strong visual craft and UX skills;
• Experience with mature design systems and accessibility;
• Understanding of UX copywriting best practices;
• Ability to tackle ambiguous problems through end-to-end customer journeys;
• Experience leading user research and integrating business perspectives into work;
• Ability to experiment to create holistic, high-impact solutions;
• Experience fostering cross-discipline collaboration and navigating stakeholder concerns;
• Strong verbal and written communication skills;
• Confidence in presenting to large audiences and facilitating workshops;
• Experience partnering with data science teams and leveraging emerging technologies;
• Nice to have: Experience with AI-backed customer experience design.

• 27 Days of holiday a year (increasing up to 30 days);
• 2 Paid volunteering days a year;
• Employee shares program;
• Discounts on fashion and beauty products;
• Relocation support is available (subject to prior agreement);
• Family services, including counseling and support;
• Health and wellbeing options including Wellhub;
• Mental health support and coaching;
• Access to training platform and biannual peer-to-peer review.