Head of Product Design

Fresh Food, Happy Dogs.

We believe dogs deserve the healthiest, most natural and tastiest meals - with none of the nasties. That’s why we make FRESHly prepared food, cooked just like you would at home and delivered direct to our customers in perfect portions. As a B-Corp certified company, you’re joining a sustainable business that genuinely cares about our people, our products and our impact on the planet. Our goal is simple: to help dogs live healthier, happier, and longer lives, while leaving humans smiling after every interaction.

We’ve come a long way since our co-founders (Kev & Dave), hand delivered the very first Butternut Box. Today, we feed hundreds of thousands of hungry dogs across the UK and Europe - but we won’t stop until we’re feeding dogs everywhere. To get there, we need a team of brilliant people who share that ambition to come and work for us.

We're looking for an exceptional design leader to shape and elevate Design across Butternut and Marro.

You'll lead a team of four experienced Product Designers working across two businesses at very different stages of maturity. Butternut is a fast-growing subscription business serving hundreds of thousands of dogs across Europe. Marro is earlier in its journey, and we’re still discovering what exceptional looks like for cats.

This role exists because we believe Design should play an even bigger role in shaping the products we build and the decisions we make.

We're looking for someone with exceptional product design judgement and taste. Someone who can raise the quality bar through coaching, thoughtful critique and selective hands-on contribution. Someone who is just as passionate about developing designers as they are about creating exceptional customer experiences.

You'll help establish Design as an equal partner alongside Product and Engineering, ensuring great UX thinking is embedded throughout our product development process.

This is a role for someone who...

- Gets genuine satisfaction from helping talented designers become exceptional.

- Has exceptional product design judgement and taste.

- Thrives on raising quality rather than increasing output.

- Believes the best product experiences are simple, intuitive and beautifully crafted.

- Knows when to coach, when to challenge and when to roll up their sleeves.

- Thinks in customer problems, not screens.

- Wants to build digital products that feel as premium as the food we make.

Design Leadership & Coaching

Product Design Quality, Craft & Practice

Cross-functional Leadership

🚀 You'll know you're succeeding when...

1. You build exceptional designers

2. You have exceptional product design judgement and taste

3. You lead through credibility

4. You know how to balance leadership with craft

5. You build trusted design practices

💡 Important things to note:

❗️We believe in a seat at the table for everyone.

Butternut Box is an equal opportunity employer. We believe that to make the best food for all dogs, we need a team that represents all humans. We celebrate different nationalities, backgrounds, experiences and perspectives. We are specifically committed to increasing representation from underrepresented groups. We want a strong, diverse team built from different identities and lived experiences. We’re not perfect, but we are dedicated to the ongoing work of building an inclusive, supportive place where you can do the best work of your career.