experience designer in consulting

IBM Consulting works with companies across industries, helping them shape their hybrid cloud and AI journeys and drive change through consulting services.

• Gather and organise user or customer insights through research activities
• Support journey mapping, idea generation and creative problem solving
• Participate in workshops, design sessions and collaborative team activities
• Communicate insights, concepts and findings clearly and visually
• Explore ways to improve customer, employee and digital experiences
• Contribute ideas to improve services, processes and user interactions
• Present findings, concepts and recommendations in engaging and accessible ways

• Be due to graduate in 2027 or 2028
• Be legally able to work in the UK
• Be studying a design-related degree
• Provide a portfolio showcasing your work, ideas or creative process
• Be curious about people, design and user experiences
• Think creatively and communicate ideas clearly and visually
• Be collaborative, adaptable and open to feedback
• Be interested in problem solving and user-centred thinking
• Be excited to learn new tools, approaches and ways of working

• 12-Week summer internship
• Fixed-term internship
• No visa sponsorship available
• Travel required up to 80% or 4 days a week, with weekends at home, based on project requirements
• Flexible working patterns may be possible; discuss with the recruitment team
• Hands-on experience on a real consulting project from start to finish
• Exposure to experience design, research and collaborative ways of working
• Learning opportunities with consultants across teams and disciplines
• Mentoring, coaching and support from consultants, buddies and early careers teams
• Collaborative environment encouraging creativity, curiosity and initiative
• Opportunity to assess whether experience design or consulting is the right career