Technical business analyst for digital solutions

At Accenture Digital Core, we help clients continuously innovate at speed and at scale, combining deep industry expertise with cutting-edge technology to deliver meaningful transformation. You will bring innovation, intelligence and experience together to shape robust, secure and scalable digital solutions. This is a Technical Business Analyst role focused on translating business needs into clear functional and technical requirements for mobile and digital solutions.

• Analyse business needs and translate them into clear user stories, acceptance criteria and functional specifications;
• Define screen behaviour, labels, UI logic, navigation actions and end-to-end application flows, including happy and alternative paths;
• Review and annotate UX/UI designs, ensuring alignment between business requirements, user experience and technical implementation;
• Define, analyse and document API contracts, integration requirements and service interfaces using OpenAPI/Swagger, ensuring clear, consistent and scalable communication between frontend and backend systems;
• Collaborate closely with Solution Designers and development teams to design integration flows, data exchanges and technical solutions that fulfil business and application requirements
• Facilitate backlog refinement sessions, explain requirements to development teams and clarify functional questions throughout delivery;
• Collaborate with Solution Designers, developers, QA teams and business stakeholders, supporting functional test validation and the resolution of delivery issues;
• Analyse functional issues and production incidents, contributing to troubleshooting, root-cause analysis and the definition of appropriate solutions;
• Maintain structured functional documentation and support releases, platform improvements and continuous delivery activities.

• Experience as a Functional Analyst, Business Analyst or Technical Business Analyst;
• Experience translating business requirements into functional specifications, user stories and acceptance criteria;
• Experience working in an Agile delivery model;
• Experience collaborating with software development, design and QA teams;
• Experience supporting digital or mobile application delivery;
• Experience defining API contracts, service integrations and interface specifications in collaboration with software engineering teams;
• User-story writing and definition of clear, testable acceptance criteria;
• Screen specifications, including labels, UI logic, validations and navigation actions;
• Definition of end-to-end user journeys, application flows and happy/unhappy paths;
• Ability to read, review and annotate UX/UI designs using Figma or similar tools;
• Ability to define, document and maintain API contracts and specifications using OpenAPI/Swagger;
• Strong understanding of REST APIs, HTTP protocols, payload structures, error handling and application integration patterns;
• Functional test validation and support for QA and testing teams;
• Understanding of authentication, authorization and role-based access concepts;
• Knowledge of end-to-end application flows, cross-team dependencies and multi-environment delivery;
• Experience with Jira, Azure DevOps, Targetprocess or equivalent delivery tools;
• Experience with Confluence, SharePoint and Microsoft Office;
• Ability to analyse and document service interactions, data mappings and integration flows between frontend applications, backend services and third-party systems
• Ability to collaborate effectively with engineering teams on technical solution design while ensuring alignment with functional requirements;
• Professional English at C1 level, spoken and written, is mandatory;
• Strong analytical skills and the ability to translate complex requirements into clear functional documentation;
• Clear communication skills and the ability to collaborate with technical and non-technical stakeholders;
• Strong stakeholder-management skills and the ability to align business, functional and technical perspectives;
• Ability to work effectively across countries, cultures and distributed teams;
• Proactivity, autonomy and ownership, with a structured approach to problem-solving;
• Будет плюсом: Experience with production support, incident management or release activities is valued; Experience in regulated environments, particularly Financial Services, is considered an advantage; Familiarity with ServiceNow and observability tools such as Kibana is valued; Familiarity with AI tools and prompt engineering, including ChatGPT, Claude or Gemini; French and/or Dutch are considered an advantage

• Willingness to support planned release activities, including occasional activities outside regular business hours;
• Health insurance;
• Life Insurance and Pension Plan Programs;
• Free medical services at the office (Physician, Nutritionist, Psychologist);
• Wellness programs;
• Flexben Program (Support for Education, Kindergarten, Training, Technology, Health);
• Employee Share Purchase Plan;
• Personalized training paths and access to Udemy and Pluralsight Platforms;
• Flex-ability program (financial and flexible support for people with disabilities);
• Special banking conditions;
• Hybrid working model.