system analyst

Tangem is a high-tech company founded in 2017, headquartered in Zug, Switzerland, with branches in North America, Eastern Europe, and APAC, specializing in digital asset hardware wallets and mobile applications.

• Translate business and product needs into system specifications for AI-agent services and internal tooling;
• Design end-to-end logic for AI-agent services, including integrations with internal systems and third-party AI/LLM platforms;
• Define API interactions, data structures, and integration requirements for AI-agent and automation services;
• Document workflows, data flows, and system behavior using structured methodologies and diagramming tools;
• Support engineering teams during implementation, clarify requirements, and validate delivered functionality against intent;
• Analyze existing internal processes and propose where AI agents and automation can increase efficiency, reliability, and scalability;
• Assist in defining data requirements and basic SQL and analytical queries to support reporting on AI initiative outcomes;
• Plan and track delivery of AI-agent services and AI-transformation initiatives, managing timelines, dependencies, and risks;
• Own multiple parallel initiatives across different teams, ensuring alignment with business goals, timelines, and technical constraints;
• Manage several concurrent workstreams, maintaining clear prioritization, dependency tracking, and risk visibility;
• Coordinate cross-functional efforts between engineering, product, data, and operations to roll out AI tools internally;
• Decompose high-level business needs into system specifications, process flows, API contracts, and task breakdowns;
• Monitor execution and deadlines across streams, proactively identifying bottlenecks, resolving blockers, and adjusting plans;
• Implement structured tracking of initiatives to ensure transparency and predictability of delivery;
• Run status reporting and stakeholder communication to keep initiatives on track.

• Strong experience as a System Analyst, Technical Product Specialist, or similar technical role;
• Strong system analysis skills including requirements definition, process mapping, and system and architecture understanding;
• Experience specifying integrations with APIs and third-party or internal services;
• Ability to document complex business logic and system behavior clearly for engineering teams;
• Familiarity with AI/LLM tools and agent frameworks, or strong interest and ability to learn them quickly;
• Vector databases basics knowledge;
• Working knowledge of SQL and ability to perform basic data queries;
• Comfortable taking on project and program management tasks alongside analysis work;
• Strong interest in AI tools, automation, and organizational transformation through AI;
• Fluent English (spoken and written);
• Strong cross-team coordination skills;
• Nice to have: Experience with LangChain or other agent SDKs, Experience coordinating cross-functional technical initiatives with multiple stakeholders.

• Stability, development, and participation in future growth;
• Remote work from anywhere in the world with a schedule aligned with GMT+3;
• Competitive salary in EUR/USDT;
• Unlimited vacation;
• Birthday presents;
• Compensation for the purchase of necessary technical devices;
• Paid sick leaves.