Product analyst in trust and safety

AVIV Group runs some of Europe's best-known real estate platforms, and every one of them depends on trust: people need to find a home or a tenant, not a scam or a dead listing. Trust & Safety exists to protect that experience, and our north star is the share of leads that flow from good visitors to good listings. As a Senior Product Analyst in Trust & Safety, you’ll help keep our platforms safe and trustworthy for the people using them.

• Investigate granular behavioural data to detect bad actor patterns, and propose and improve moderation systems with data-based recommendations that intercept them while prioritising good users
• Design, prototype and validate methodologies for user trust levels and risk scoring
• Quantify the business impact of non-compliant behaviour, translating safety risks into clear metrics and decisions
• Partner with software engineers, data scientists and product managers to build and test prototypes and ship solutions quickly
• Design and refine data flows, metrics and features used in Trust & Safety analytics and across AVIV products
• Explain complex analytical concepts in simple, practical terms to non-technical stakeholders

• Proven track record of experience (min. 5 years) as a Product Analyst or Data Scientist, ideally with a background in the Trust and Safety or Customer behavior and Risks teams
• Advanced SQL and strong Python (pandas, numpy, scikit-learn, visualisation libraries)
• Hands-on experience designing and analysing A/B tests, and applying causal inference methods
• Solid statistical foundations, with the intuition to know when to use the median over the mean, how to spot selection bias, and when to optimise for precision vs. recall
• A good understanding of machine learning concepts, including how classification models work and how to judge their performance (e.g. precision, recall, false positives)
• Proven ability to turn abstract user behaviour into robust, sensitive metrics and signals
• Experience building dashboards in Tableau or Looker
• A strong sense of ownership: you drive your own scope, take initiative and don’t wait for step-by-step direction
• The ability to zoom out to business impact and zoom in to debug raw data without losing context
• Genuine curiosity: you question specifications, ask “why?” and “what if?”, and pivot quickly when an idea isn’t worth pursuing
• You enjoy detective work, unravelling complex behavioural patterns and hidden anomalies
• Clear, proactive communication and strong stakeholder management

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